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Essays 61 - 90

Various Trends in Management

In eight pages this paper analyzes the contemporary and retail industry relevance of such current trends in management as models o...

Style and Theories of Management

In five pages this paper discusses the writer's personal style of management as defined by Total Quality Management and also asses...

Enlightened Leadership Book Review

approach to changing the way a corporation does business puts the motivational horse behind the enhanced productivity cart. A...

'Flexible Firm' and HRM

In nine pages this research paper defines the term 'flexible firm' and considers human resource management's role and also discuss...

Dave's Carpet and Upholstery Cleaning Internship

hiring process. However, this need never arose. Some of my quantifiable tasks were to observe and work with employee issue...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

Pizza Operations

from being properly recorded and accounted for. The manager will need to ensure that s/he orders quantities sufficient for ...

The Failure of Health Issues of the Homeless to Be Addressed by NHS Policies

The homeless population in the UK suffer a high level of inequality in terms of quality and access to healthcare services. The pap...

Health Care Systems Reengineering

In nineteen pages this paper discusses health care services' infrastructure and considers reengineering and quality improvements t...

Quality Issues in Business Operations

In ten pages quality issues as they pertain to business management operations are discussed with the first part examining a Heinek...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

Nonprofit Organizational Change Implementation

In five pages this paper examines reengineering and total quality management as they apply to a nonprofit organization seeking to ...

Quality Objectives and Total Quality Management Effectiveness

costs. As a result, a sharp decline in quality within American manufacturing caused considerable problems for the US business rep...

Improving Operational Aspects of a Media Company

broad basis with the general objective of increasing production whilst decreasing costs. It concentrates on a multifaceted holisti...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Quality Improvement in Health Care

than nurses, executives and managers at those hospitals. St. Lukes Medical Center St. Lukes is a 154-bed hospital located in S...

Improvement and the Malcolm Baldrige Quality Award Framework

to an American company for recognition of excellence. Companies that receive the award have been Motorola in 1988, Millike...

TQM and Improvement

employees will not believe management has any intention of making any changes. Numerous researchers have stated there are specifi...

Factory Management

In twenty one pages this paper discusses management considerations for manufacturing operations in an examination of total quality...

4 Areas of Operations Management

without excessive costs involved. Therefore, the first issue may be raw materials, but this will depend on the business and the ea...

Total Quality Management and James W. Cortada's Explanation

cultures, one must first understand the classification of culture and leadership. Cortada emphasizes several issues when assessin...

Radisson Hotels and TQM

In ten pages this paper discusses how Total Quality Management can be implemented in the hotel management culture of Radisson Hote...

Modern Management, Change, Reconstruction and Deconstruction

In seven pages this paper examines the 20th century changes in business management theory and approaches with Total Quality Manage...