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Essays 331 - 360

Children Working

to whom they outsource have young children working in the factories. Many people may remember the Kathie Lee Gifford sweat shop co...

TRAVEL MAGAZINE STRATEGY - OUTSOURCE OR NOT?

printers are necessary. If we were to break down the processes into five components, theyd probably look something like th...

IT Outsourcing and Risk Management

services can be attained, then a business can weather any disaster. In order to facilitate business continuity, many organizations...

The Guillermo Furniture Store; Flexible Budget

unlikely to be with the same use of skills. With many firms consolidating there may not be alternate job opportunities and this mo...

A Production Decision Making Case Study

company. The first option is to adjust the product mix so that the products made maximise the potential profit. The second option ...

Employee Training and Organizational Learning Initiatives

TQM is as much at home in the services as it is in manufacturing. At the time that TQM was at its height...

Outsourcing Airline Maintenance

left the airline industry financially devastated, with airlines losing $8 billion last year alone, according to the Air Transport ...

Website Building

from clicking the mouse to go to another site. In this paper, well study some aspects as they pertain to developing and...

Case Study of Eastern Power Company

allowing bill payment online as well as facilitating complaints or communication with customer services by e-mail. However, these ...

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Customer Service Consultancy Establishment

culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

Customer Service Representative Second Language Programming Research Proposal

the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...

Customer Service and Call Centers

It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...

Bridgeton Costing Case Study

This 19 page paper examines the case of Bridgeton Industries Automotive Component and Fabrication. Written in 5 parts the first pa...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Adding E-Commerce To An Existing Business

and a map that shows where the business is located and the products they offer. Many of todays consumers do their comparison shopp...

Professional Services Advertising and Marketing

In fifteen pages this paper considers research, mistakes, communications and marketing strategies regarding the advertising and ma...

Real Time Speech to Speech Translation Devices

10.8% per annum (Romaine and Rishardson, 2009). At the current time the majority of the industry revenues for the global top 30 t...

IS ADVERTISING UNETHICAL?

kinds of quack remedies were on the market, promising everything from whiter teeth (radium) to a calming elixir for stress (Coca-C...

Proposal to Market to McBride Financial Services

firm a large target market that may be divided into different segments, where there are many of the same needs, but there may be d...

Overview of Cisco Inc.

rapid growth is being supported by a strategy of build, buy and partner, with the firm making a number of acquisitions in order to...

VERIZON AND MARKETING IN THE DOWNTURN

This 3-page paper discusses how Verizon Communications is marketing its products and services during the current recession. Biblio...

Work Environment and the Process of Communications

with a "spanner." The service department employee who helps his customers has not the slightest idea what the mans complaint about...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

Mobile Phone Technologies and UMTS and GSM Comparison

places where such accessibility is not available. The separation between GMS technology and past applications is its distinctive ...