YOU WERE LOOKING FOR :Customer Service from the Perceptions of Customers
Essays 421 - 450
it is the men who achieve the most satisfaction (Ovid 1276). The couple decides to allow the sage Tiresias to settle their argume...
and high touch" (Avon, The Net, And Glass Ceilings, 2006; p. 104) III. China will be a stand-alone business; North American and Eu...
the applicator or the general public, however, and some have the ability to damage the turfgrass plants they are meant to protect ...
a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...
One supply chain consultant noted that "Supply chains today are working like worldwide production lines ... We cant afford safety ...
get a real live person on the telephone (PR News, 2007). This author recommends integrating communications and customer service de...
and aggressively cuts costs. The 787 Dreamliner has been the project that would have the potential for elevating Boeing abo...
other ties, such as technological or formal bonds (Dwyer and Tanner, 2001). The payoff from long-term relationships are obvious:...
This 8 page paper looks at a fictitious retail company and a single process which needs improvement. The example is a retail store...
maybe one of the first trucking companies to undertake this strategy, which may give them a first mover advantage in terms of the ...
information systems. Even with these techniques, Zea (2002) argues that airlines in general have done little to manage risk...
must still beef up its reward program with a demonstrable return on investment. This involves better customer targeting. T...
(approximately $1,600 million in 2006) (MarketWatch, 2008). Also, as of this year, the company is the main sponsor for NASCAR, whi...
gain from such an accomplishment. The result is that GMs market share has dipped below 20 percent for the first time in its histo...
The situation isnt much different when it comes from technological change and integration on the customer side. Though the custome...
and contribute to economic development while improving the quality of life of the workforce and their families as well as of the l...
The issue, however, is that customers arent automatons, theyre people. Though the technology provides the company with an opportun...
as drilling and machine equipment, but the investments in information technology have been very limited. Until recently Martha ran...
In twelve pages this paper discusses global corporations and the misnomer that bigger means better in an assessment of small compa...
In seven pages this paper describes Shell's organizational structures, considers its strengths and weaknesses, competition, and th...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
In twelve pages this paper discusses how a retailer must constantly design new and innovative marketing strategies in order to att...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
often work forty hours in a week. Employees are paid an hourly wage just above minimum wage; they begin at $5.50 an hour and it is...
In eight pages this paper assesses a Midwestern community's customer base in this downtown retail market analysis. Four sources a...
In five pages effects of downsizing on the company as well as its customer relationships are examined. Twenty sources are cited i...
In eight pages this paper presents a first person hypothetical case study on marketing a new business in a consideration of financ...
In two pages this paper examines the FasTrack Centrex ISDN and FasTrack Primary Rates ISDN approaches in a consideration of what c...