YOU WERE LOOKING FOR :DUKE CHILDRENS HOSPITAL AND BALANCED SCORECARD
Essays 1 - 30
Focuses on how Duke Children's Hospital relied on the balanced scorecard system for improvement. There is 1 source listed in the b...
of dissatisfied customers (patients and their parents) ad they were making losses which were increasing. The drive for change ofte...
The Balanced Scorecard allows managers to look at their business from four critical perspectives, financial, internal business, in...
Prof. Robert Kaplan and David Norton, who are credited with inventing it, and later by Renaissance Solutions Inc, who aided them t...
and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...
variance are all legal, although it can sometimes be questioned how ethical they are. There are also many influences which ...
it, well determine what cultural changes will be required for implementation and operation of the balanced scorecard. Balanced Sc...
dimension is the customer perspective. The measure here will be the brand perceptions of the existing customers, the bank is movin...
real-time applications, patient records are updated instantly as information is added to them. Thus the physician making rounds h...
quality of the customer service. The measures here will be against the expected levels from past visitors as well as the levels co...
as such this will also lead to patient satisfaction. The cost per patient or per visit may be measured in financial terms; this ...
of that knowledge and create cost savings with the way it is implemented, such as new procedures, or new ways of managing old proc...
numbers and then as a percentage on yearly basis. The measure in the first year for reference only, in the second year the numbe...
our doctors, for example, is able to discover some new kind of vaccines from cases, that looks pretty good on our experience list....
to customize therapies to variations in genetic makeup" (The Childrens Hospital, 2007). They are noted as being one fo the first h...
At Hemby, the list of subspecialties includes, under neonatology: "Pediatric anesthesiology, Pediatric Cardiology, Pediatric EEG/S...
This paper discusses a documentary film that follows eight Rweandan children as they go to a hospital for cardiac surgery. The chi...
In a report consisting of ten pages the balanced scorecard tool of management is examined within the contexts of both profit and n...
system." As angioplasty has progressed in its technological characteristics and has been subject to spiraling costs for several y...
2002, p. 54). This article points out the employee may be left more confused if he/she receives excellent ratings from peers but...
(in millions) 1502 1798.7 Net profit 95.8 -500.2 Net profit margin (%) 6.38 -27.81 It is worth noting that this figures include e...
"The measures for the balanced scorecard are driven by an organizations mission and strategy -- they are not merely a makeshift co...
Renaissance Solutions Inc, who aided them to publish a book on the subject in return for the intellectual rights (Parrish, 1998). ...
in developing its scorecard system with improved visibility on cycle time, improved product quality and team productivity whilst t...
data from existing data residing within them. Opponents envisioned smart computers that potentially could become malevolent in th...
instance, there are the costs related to the person leaving, such as the exit interview and other processing activities (Fitzgeral...
a customer has the greater the effectiveness of the internal process to maximise their return per customer. This also reflect the ...
the ease of the purchase and the speed of delivery as well as aspects such as the returns policy and the way contact is managed. T...
and communication system to make sure of timely deliveries. There was also a high degree of careful budgeting to save money (Berry...
for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....