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Essays 1771 - 1800

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Total Quality Management Implementation

they needed. In practical terms TQM is a business stratagem, and as such, in line with any other type of strategy, TQM is...

Fictitious Total Quality Management Case Study

to check that quality is the right level for all aspects of the business. In a report sponsored by Proctor and Gamble...

Construction Industry and Total Quality Management

emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for...

Long Term Total Quality Management Creation

the improvement of performance, alone it is not a transformation device that will automatically result in improvements (Reed et al...

Total Quality Management Contributions of Kaoru Ishikawa

program is not only prudent and forward-thinking, but it is also beneficial toward bolstering an individuals desire to perform for...

Book Review of The 21 Indispensable Qualities of a Leader by John C. Maxwell

Throughout the book, in fact, the key goal of Maxwell isnt necessarily how to grow and develop leadership, but rather, how to grow...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Working Conditions Can Impact Quality of Life

This paper has two sections: psychosocial factors that affect health and an appraisal of two journal articles. The first section p...

Collaboration, Accountability, Improving Quality of Care

This research paper pertains to the challenges confronting a hospital and the manner in which the hospital resolved them. Five pag...

Implementing and Maintaining a Quality Investment Program

may occur, and what may lead to the lack or real, or lost transformation. The key to success is ingraining the quality changes int...

Automotive Industry and the Effects of Total Quality Management

crisis. In some sense, this view has helped to define exactly what a leader means, and whether or not the masses place far too mu...

Urban Schools and Lack of Quality Educators

have emergency teaching certificates (NASBE, 2002). Consider these data: * Urban schools are twice as likely to hire unlicensed or...

Overview of the Malcolm Baldrige National Quality Award

U.S. government (The Malcolm, 2002). Originally a national award for manufacturing industries, the award was expanded to include h...

Total Quality Management Implementation Preparation

organisation or the improvement of performance, alone it is not a transformation device that will automatically result in improvem...

Placebo Performance and Instructional Quality

In a paper of seven pages, the writer looks at placebo effectiveness. The role that expectation plays in placebo outcome is explor...

Identifying Gaps in Service Quality

The writer presents an analysis of a hotel undertaken using the integrated services gap model. The hotel has a low return rate. Th...

Improving Quality at Pal's Sudden Service

percent annually; Pals closest competitor topped 300 percent in 2001. Pals was able to reduce its turnover rate to 127 percent, s...

Descriptive Essay: Emotional Qualities Of An Individual

common human approach to dealing with unpleasant situations, however, the extent to which Andrew has mastered this defense mechani...

Urban Sprawl: Impact On Air Quality And Waterway Pollution

area beaches - not the least of which include Pacific Palisades - have been left to fight for their health for far too long to be ...

EPA Air Quality Violation Case

Joister immediately contacted Huff, the VP, about this situation and requested permission to do whatever would be needed to resolv...

Lean Manufacturing at Quality Parts Company

line. Question 2 In order for the firm to become leaner it is important that that understand what is meant by a lean firm. A le...

The Merchant of Venice, Henry V and the Quality of Mercy

him, he will show "great mercy" (II.ii.50). Henry then turns the discussion around to the real point of the scene. He asks the me...

Cultural Change Needs Total Quality Management Programs

perfectly compatible with the needs of each side. When performing an operational analysis that addresses TQ and organizational cu...

Total Quality Management and Six Sigma

improvement in quality management as well as in the companys profit margin (Kotelnikov, 2005). While TQM and other quality improve...

Prostate Cancer and Quality of Life

& McCorkle (2002) did not explicitly state any research problem or research question, but they do identify two objectives for thei...

Quality of Life and the Effects of OCD

that ultimately triggers the beginning signs of obsessive-compulsive disorder (OCD) in children who have suffered a bout of strep ...

Total Quality Management in Nonprofits, Retail, and Manufacturing

customization" into practice - and its quality always was superlative. The end result was that customers overwhelmingly approved ...

Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Marriott Hotel Chain and Total Quality Management

an integral part of high-level strategy; it works horizontally across functions and departments, involves all employees, top to bo...