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Essays 211 - 240

Critical, Functionalist, and Interpretative Communications Approaches

In six pages three basic communications approaches are defined and clarified....

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Fixed Rate Contracts and Acme Crating

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

'The Good Stuff' as Defined by Aristotle

and we would be thinking about the idea of "why" something is the way it is. Another way to look at the thoughts of Aristotle is t...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

People and Evangelizing

In ten pages evangelizing is defined and a consideration of how certain religious groups evangelize is presented....

Definition of Envy

world or just simply his own or his familys. The one who allows himself to give full vent to any envious tendency without restrai...

Love Defined

In four pages this paper asks 'What is love?' and attempts to define this complex question....

Defining Wisdom

to sit in judgment of the decisions of others than it is to focus on the wisdom of some of your own. Sociologists and psychologis...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

Male Sexual Harassment

In seven pages this paper discusses how contemporary society defines sexual harassment and considers how the law addresses victimi...

Service and Customer Satisfaction

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

Vocabulary and 'Power' Words

one may offer "From a thematic perspective, Shakespeares Romeo and Juliet was a traditional love story, yet the storys plot weaved...

Helen L. Bee's The Journey Into Adulthood

In five pages this paper examines the three adulthood stages as defined by Helen L. Bee's text....

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Business Success and the Role of Customer Satisfaction

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

Developing and Maintaining Customer Relationships Through Direct Marketing

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

Concept of Love Defined

not get angry or confused and it does not mean that we even need to like our children. We love them no matter what they do. This m...

Best E-Business Practices and Policies

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

Examination of The Communist Manifesto by Karl Marx

(not many women were in places of ruling in those days), the people who controlled the production of product and the money made. T...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Fakhrawi Bookshop in Bahrain's Marketing

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Sociological Research and the Scientific Basis of Empiricism

in his groundbreaking compilation of scientifically conscious thought was that of other minds, a concept that was thoroughly devel...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...