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Use of Information Technologies in University Libraries

automation is also responsible for the creation and maintenance of digital technologies, which now make it possible to generate in...

Pitching a Consultancy Firm

which understands the company and its products. Many areas within a company have the potential to benefit from external knowledge...

Marketing EMI Music in the Digital Age

that will remain the same, the firm needs to music to sell that is attractive to the market. This is an area where EMI have a prov...

Deere & Company And Caterpillar Company

expanded across the United States and across the globe over the centuries and decades. Caterpillars last fiscal years (2007) sales...

TECHNOLOGY, CUSTOMERS AND THE EXAMPLE OF VOLVO

to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...

iTunes Marketing

and would not consider using any other site other than iTunes due to the high level of brand loyalty. Sarah is in...

USE CASE FORMATS FOR WEB DESIGN AND INTERNET-BASED ADVERTISING

A use case, in its most basic form, involves a sequence of actions offering something as a measurable value (Ambler, 2006). In the...

UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...

Marketing a Hospital

business plan, the role of different stakeholders all decision-makers, and the way that the leadership should be involved with the...

Mental Health Services and the Elderly

According to the U.S. Census Bureau, Americans 65 years or older increased by 74 percent between 1970 and 1999, from roughly 20 mi...

CUSTOMERS AND RELATIONSHIPS WITH BRANDS

exchange. Davis also points out that societal shifts in recent years means that consumers want more than simply a brand when it co...

SERVICES FOR THE ELDERLY - BEYOND FOOD, CLOTHING AND SHELTER

An interview conducted in 2006 with John P. Stewart, executive director with the Baltimore Commission on Aging and Retirement Educ...

Disney Theme Parks - International

be courteous, friendly and helpful (Naversen, n.d.). This may seem extreme but it is all part of the hospitality philosophy of exc...

Higher Education Institutions and the Americans With Disabilities Act

In a paper that consists of eight pages the ways in which college enrollments have changed since the 1990 enactment of the ADA are...

Malaysia's Online Marketing

In eight pages this paper discusses Malaysia in a consideration of online marketing of goods and services. Twelve sources are cit...

Health Issues and Unemployment

In five pages this mock report presents a study on health issues and the impact of unemplyment with delivery services suggestions ...

The Controversy Over Anthrax

In seven pages the controversies surrounding a Pentagon program to inoculate US service personnel against anthrax as a biological ...

Global Organization Doctors Without Borders

its mission medical assistance in poverty and disaster stricken areas of the world. Through what it sees and what it does Doctors...

Overview of Health Club Management

Club Ones Assistant Operations Manager Lisa Velasquez notes, "People arent looking just to lose weight ... People are looking to g...

Product, Service, and Process Quality Management

could be corrected. Although it is hard to believe these days, such ideas were once considered wrong and were not used. Al...

Competitive Business Strategy and Customer Service

And there are employees who must have the mindset that the customer is always right - always. One way in which to...

Volunteers and What Motivates Them

In five pages this paper examines community service and what motivates its volunteers. Four sources are cited in the bibliography...

'The NY-911 Demonstration Project' and NYPD Data Collection

In twenty six pages this report discusses the 911 emergency services of the New York City Police Department in terms of its implem...

GST of Canada

(GST) was introduced in Canada in January 1991 and is applied to most goods and services in Canada. As consumers, Canadians pay "t...

American Express Case Study

company would earn 33 cents for each day earlier they could get the car in the customers hands. The third one, responding more q...

Mexican Illegal Immigration to the United States

In five pages this paper examines how public services must assume the burden for illegal immigration increases in an assessment of...

Manager Training And Development at AOL

An analysis of the training successes and failures experienced by the world's largest Internet Service Provider. Total Quality Ma...

Dedication of the Secret Service

would be protected until age 16. Major Presidential and Vice Presidential candidates, and their spouses are also afforded protecti...

Medical Missionary Work and Nurses

addition, there were 614 national physicians serving in mission hospitals. Most of these were trained at one of the 19 Christian m...

Automobile Industry Development of Products and Services

In ten pages this paper discusses Global Positioning Systems among other topics in this consideration of the new service and produ...