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Essays 361 - 390

Assessing An Alternative To The Use Of Interactive Voice Response Systems

will be a number of calls placed through each system to assess the length of time it takes to reach certain point of the conversat...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Understanding the Consumer Decision-Making Process

This 5 page paper summarizes the elements of the consumer decision-making process and considers how marketers can use the consumer...

Category Management

with suppliers. The concept of no longer being fully self-contained and remaining isolated from the outside has come to be less u...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Airport Development

look to areas that are currently developing and in a growth stage, this needs to look at the different aspects of the area, for bo...

Total Quality Management

will fail but it is the full change in management style that will bring about the transformation of the company (Castellano, Roehm...

Improving Health of Employees

Healthier employees are happier, more satisfied, more loyal, have higher morale levels, and more productive than unhealthy employe...

Different Health Plan Types

12 pages and 12 sources used. This paper provides an overview of an emerging system in providing health benefits by employers. T...

Organizational Health

at work at some point during their work, this has supported research by earlier studies by researcher such as Heinz Leyman and Sta...

Overcoming Employees’ Resistance to Change

"employee behavior that seeks to challenge, disrupt, or invert prevailing assumptions, discourses, and power relations" (Bolognese...

Employee Training and Credibility Legal Issues in Negligence Cases of Employee and Agency Accountability

black equality. Although the 13th Amendment was ratified in December of 1865, its provision that "neither slavery nor involuntary...

Liberty Restrictions and Employees' Out of Work Activities

costs of replacing the employee should the need arise. This can be examined not only in terms of modern morals and the way it may ...

The Impact of Employee Performance Assessments on Employee Commitment

The writer presents a project to assess the way in which performance assessments or appraisals may impact on the level of commitme...

EMPLOYEE MOTIVATION WITHIN A COMPANY: DIFFERENCES FROM EMPLOYEE, MANAGEMENT PERSPECTIVES

a viable discussion about how motivation differs, based on perspective. Pick a Theory, Any Theory Google the terms "employe...

EMPLOYEE EMPOWERMENT AND EMPLOYEE INVOLVEMENT

to fail. Employees must be trained, communicated with, and measured (as well as receiving feedback) to ensure that they are not on...

Addressing Employee's Maslovian Hierarchy of Needs

not possible to adequately meet the "higher" categories of needs until those in the "lower" categories are met. Moving level by ...

New Haven Postal Employees' Federal Credit Union and Collection Process Management

rates on shares (deposits) and charge lower interest on loans. Credit union revenues (from loans and investments) do, however, nee...

Outside Influences on Employer-Employee Relations and Employee Motivation

and Burgard 2006). In addition, the recessions of the 1980s and 1990s caused businesses to offshore many of their operations and d...

Implicit Assumption and an Employee's Actions

to move up in the company. None of these things happens, and in fact the company goes out of business within a year of the employ...

Employment Recruitment, Promotions, Employees' Duties and Rights

few ethnic men and women have broken through the racial barriers from a century ago is indicative of the still stringent attitude ...

Study Critique/RN Job Satisfaction

of describing this sample. The authors relate that the study sample was recruited by contacting two major health care employers in...

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

MARITAL SATISFACTION: MAINSTREAM MEDIA AND PEER-RELATED PUBLICATIONS

that situation, increases in husbands workloads had a positive impact on increases in marital satisfaction. But the same was not t...

A Questionnaire to Assess Customer Needs and Satisfaction

explanation, giving the reason for the survey; to assess the product and services needs of the customers visiting Java Coffee. The...

CALIFORNIA PIZZA KITCHEN AND CUSTOMER SATISFACTION

The restaurant business is a very difficult one in which to operate. If everything isnt just right, from the food, to the service,...

Wealth and Life Satisfaction

polls showed that Americans believed that the American Dream was more alive for immigrants than for Americans (Hanson & Zogby, 201...

Podiatry Patient Satisfaction Proposal

2002). Another technique to use is to measure the degree of satisfaction among ones patients. This is the first step that will ...

Customer Satisfaction and Banks

The fundamental objective of services marketing is to "design, deliver and communicate a superior value proposition to your servic...