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Essays 811 - 840

Marks and Spencer and Customer Value Management

1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...

Turning Lost Customers into Gold by Joan K. Cannie

show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...

Employee And Customer Loyalty at Federal Express

This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...

Grocery Industry and Efficient Customer Response

In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...

Employee and Customer Diversity

In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...

Traditional to Customer Based Strategic Marketing Shifts

In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...

Technology of Customer Relationship Management

In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...

Customer Needs and Total Quality Management

Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...

Hospitality and Customer Care

cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...

Customer Relations' Success

and feel that they are important to you. The hospitality industry is one of the best industries to use as an example. Just as a ...

Customer Understanding and Information for Commercial Purposes

company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...

Self-Evaluation Covey's Theory

This paper uses the student's results from the 7 Habits Profile as the basis for the paper. It includes scores, reflection, streng...

"Get Moving!/"Evaluation Plan

This paper offers an evaluation of an intervention designed to promote physical activity engagement among high school students. Th...

Self-Evaluation Paper: Diversity Identity

This 4 page paper gives an overview of the authors diversity identity. This paper includes the authors diversity groups such as R...

Evaluation: A Bereavement Program

This paper pertains to the subject of bereavement programs, and offers details on a special proposed program. Ten pages in length,...

Patriot Act Evaluation

This essay asserts that the Patriot Act is detrimental to American constitutional rights. Two pages in length, one source is cited...

Adolescent Suicide Prevention Evaluation Tool

This paper pertains to a proposed educational intervention for mental health nurses engaged in teen suicide prevention. The writer...

ESL Program Evaluation

This research paper presents a proposed qualitative study that will provide evaluation of a new ESL program at a community college...

Program Evaluation and Planning

This paper reviews key chapters of A Practical Guide to Program Evaluation Planning (Holden and Zimmerman) and The Logic Model Gu...

A Practical Guide to Program Evaluation Planning by Holden and Zimmerman

This paper focuses on three chapters in the entitled book edited by Holden and Zimmerman. A short summary is provided for each of ...

A Company that Uses FaceBook and Others

All sorts of business have learned about the advantages of social media in creating brand awareness, brand loyalty, customer-engag...

Male Batterers' Study Evaluation

In five pages 1991 research by Jeffery L. Edleson and Maryann Syers is applied to an examination of male batterers in an evaluatio...

Salary Negotiation and Job Offer Evaluation

to be prepared for the job offer and what you will say when you receive it (Espy, 2002). The first thing to do is to ask that the ...

Information Technology Impact Evaluation

practice this is not as simple. There are many influences that impact on the company performance, not only the presence of IT. Inf...

Strategic Matrix Evaluation of eBay

million registered users, and is the most popular shopping site on the Internet when measured by total user minutes according to M...

Evaluation of a Case Study on Fiduciary Responsibility

of a deal. While it is never certain what is in the mind of the individuals involved, what is certain is that investors lost money...

Moral Reasoning Case Study Evaluation

fact, it seems that both are taking the noble road and one wonders why anyone would succumb to the pressure of signing a paper tha...

Evaluation of Aptitude Tests as Assessment Instruments

a brief evaluation of their applicability and effectiveness. General Aptitude Test Battery The General Aptitude Test Battery o...

A Management and Evaluation Aggregate Program Proposal

percent of Erie Countys population. Overall, 90.9 percent of the total population is white. The most commonly reported nat...

Evaluation of Sudden Fiction Edited by Robert Shapard and James Thomas

he is about to leave home, his oldest daughter asks her mother to do the can-can. His wife kicks up her heels and begins to dance....