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Essays 811 - 840

Research into the Use of CRM in a Kazakhstan Hotel

customers where there is an external booking interface, in order to assess the perceptions of these different actors and evaluate ...

3 Fictional Stories Analyzed

reflecting the exact opposite of those ruled by determinism. Having adequately grasped the meaning behind Jewetts perspectives, i...

Effective Management of a Luxury Hotel

if guests receive excellent service during each interaction, the hotel is meeting its objective. Erto and Vanacore go on to comm...

Overview of the Louisiana Motel The Crowley Inn

They are faced with deciding what their best course of action will be. The owners are dedicated to preserving the jobs of the...

Fictional Literature, Determinism, and Free Will

the books noted above we find several themes which are common to much of the worlds greatest literature. Among these themes are h...

Case Study of the Pricing Policy of Thistle Hotels

will be many different influences on the supply and demand relationship, such as substitutes and competing products. However, to b...

A Fictional Young Mexican Living in Texas During the 19th Century

me the story of my birth even though he wasnt home for the blessed event of his first child and only son. He had joined a local m...

Hotel Revenue Management Systems Twenty Five Article Literature Review

article discusses the implementation of the Customer Satisfaction: The Sofitel Vision" program within Hotel Sofitel North America ...

Hospitality Business Development

blossoms into action with the assistance of a solid plan. The business we will discuss today is the hotel/resort of Carmel Apple...

Financial Analysis of a Hong Kong Hotel

of the two profitable components of the hotels business is encouraging. It is in the business of providing guest rooms, and incre...

Political Ideology and Management Style

pointed out in the article itself--to embrace typical customers service ideology, which is not to complain. The author asks if the...

Theorists and Theories of Management

achieving efficient operation. In his well known example of the operation of the pin factory, Smith (1776) describes the division...

Hotel Industry and IT

a joint venture called The Hotel Industry Switch Co (THISCO). THISCO linked airline computer reservation systems and a majority of...

Travel Industry and Customer Service

as Poly Tours" (Lunn Poly, 2000) was founded in 1888 with the aim of providing "holidays abroad at reasonable cost for the student...

Puerto Rico Hotel and Implementing Technology

to benefit from such advances. Tourism in Puerto Rico is no exception to that rule. In fact, tourists visiting Puerto Rico may act...

Strategic Case Study of Four Seasons Hotels

Issy was released exclusively through the New York Four Seasons Hotel (Ty.com, 2002). This was a very successful branding exercise...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Marriott Hotels Resource Use Effectiveness

When considering resources we need to remember that this covers a very wide area, form the financial resources of capital and reve...

Trends in the Hotel Industry

In five pages this paper discusses U.S. domestic and global hotel industry trends both present and future. Five sources are cited...

Case Study on the 2 Time Malcolm Baldrige Award Winning Ritz Carlton Hotel Company LLC

striving for improvement, and always satisfying the customer" (Brown, 2000). As you can see, although there are various definiti...

Musee Carnavalet Hotel

space of the building, and the advantage of this particular design is, as we can see from our drawing is that additional living sp...

A Fictional Conversation With Author Tom Peters

This paper provides a conversation between a professor Ralph Stacey and author Tom Peters. The author pays particular attention t...

United Kingdom's ACCOR and Strategic Management

In five pages this paper examines the world's 3rd largest chain of hotels in terms of its strategic management approaches. Nine s...

Small Hotel Case Study on Total Quality Management Implementation

In five pages and 2 parts this paper discusses the small hotel applicability of TQM and how its standards might be improved as a r...

Fictional Family Unit and Application of Family Theory

brief excursion into heterosexuality twenty years earlier, who Armand and Albert raised. Son Val (Dan Futterman) does not share A...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

Fictional Russian Jewish Immigrant's Story

both a Russian perspective and a U.S. perspective. Scholars tell us that the intent of the Cold War was to stabilize world politi...

Student Marketing Considerations Case Study

In five pages this paper considers a possible hotel purchase in this student submitted case study featuring various pertinent mark...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...