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Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

Mobile Phone Technologies and UMTS and GSM Comparison

places where such accessibility is not available. The separation between GMS technology and past applications is its distinctive ...

The Handheld Electronic Device

A proposal for a palm computer that contains cellular phone service is discussed in the context of this ten page paper that includ...

American Society and the Distribution of Health Care

In six pages health care system distribution in the United States is considered in a discussion of why the Clinton proposal failed...

Effects of Bioterrorism Upon Emergency Medical Technicians

This delays their psychological reaction. After a disaster ends and normal routine starts, there is often an intense period when ...

Indian International IT Company Satyam Computer Services, Ltd.

Additionally, Satyam has forged numerous alliances over the years, including with IBM, Siebel and Microsoft. Satyams U.S. subsidia...

Comparative Analysis of Private Social and Public Organizations

engineering." This was the belief that, with progress, all or almost all of humanitys problems, such as poverty, drug use, illiter...

Strategic Issues of eBay

site. A new company may offer some incentives to get people to try their site but thus far, that has not worked well against eBay....

Teacher Advisory Unit Development

family is also considered an extremely valuable component in the substance abuse awareness unit being developed in this paper. ...

IRS, IT, and Government Reinvention

truly influence organizational performance? How essential is good leadership in relation to the performance of the group as a who...

Integrated Services Digital Network

In eight pages an overview of ISDN is presented in terms of what it is, its functions, costs, suppliers, equipment that is require...

Total Quality Management Achievement

Managers of course were able to identify areas in which improvement was needed, but Deming maintained that it was the front-line e...

Customer Relations and the 'Soft' Emotional Touch

In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...

HMOs and Price Reduction

In nine pages this paper discusses how HMO providers attempt to slash costs for health care goods and services. Six sources are c...

Information Services Educational Path Selection

are simply not enough people to fill the number of positions available almost anywhere in the United States. Information te...

Y2K and Sinclair Bay Consulting's Project Management Proposal

originating with IBM or amdahl. "Today the first six columns of COBOL code are used for sequence numbers, and this dates back to ...

Service Industry Liability and Drunk Drivers

Would the bartender be considered liable for the deaths of those innocent people? Was it his responsibility even though the drunk...

Internet and Open Access

In four pages this pape discusses the Internet Ventures case in a consideration of the ongoing battle between the smaller online s...

Dentist's Services Marketing

In five pages this paper considers research regarding the marketing of dental services. Four sources are cited in the bibliograph...

Case Study of TRW Nelson

dependably when customers are happy and continuing to buy. Similarly, control of receivables indicates that there will be only a ...

An Analysis of The Service Profit Chain

The Service Profit Chain by James Heskett and others are discussed in depth. Employee productivity amongst other topics are includ...

'Helping Profession' of Psychotherapy

In five pages this report discusses how psychotherapy assists society in terms of life quality enhancement, medical service usage ...

Financial Service Industry and IT

only for monitoring their clients holdings performances, they also were charged with ensuring that records of transactions were im...

Massachusetts Program of Juvenile Courts and Crime Prevention Policy

amounted to youth prisons in the guise of "training" or "reform" schools, Massachusetts formulated the necessary policies for a sy...

Professional Service Provider Considerations Regarding Native American Culture

In eight pages this paper examines what professional service providers need to be culturally aware of when dealing with clients wh...

Service Organization and Manufacturing Corporation Operational Problems

In nine pages this paper discusses 5 issues pertaining to the types of operational problems these firms might face along with poss...

The Crying of Lot 49 by Thomas Pynchon and the Postal System

In five pages this text examines how the author portrays his view of the postal service and its cultural impact. Three sources ar...

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

Resources on the Internet and its Applications

it is also essential that people realize that its true beginnings were actually with the United States military, which wanted to d...