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Essays 391 - 420

HRM Annotated Bibliography

have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Consumer Behaviour and Marketing a Hotel

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

Strategic Communications at Starbucks

Starbucks mission statement is concise yet provides a "plumb line" against which to measure decisions. The statement reads, Estab...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

L.L. Bean Memo to Customer Service, Poster, and Speech

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

CUSTOMERS AND BRAND RELATIONSHIPS

(approximately $1,600 million in 2006) (MarketWatch, 2008). Also, as of this year, the company is the main sponsor for NASCAR, whi...

Overview of Customer Relationship Management

the final consumer has led businesses to recognize that value contributions, from internal and external organizational members in ...

Customer Relationship Management Strategy and eCommerce

reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...

Literature Review on Management of Electronic Commerce Customer Relationships

personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...

Relationship Between Customers and Hotels

the hotel in question. Relationship marketing involves building a definite give-and-take relationship between the customer and the...

Technology of Customer Relationship Management

In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...

The Alteration in Relationships from Objectification to Subjective Interaction

the orders given. The pace was not rushed, but was very efficient, It becomes noticeable at this point how difficult it is to chan...

The Change Of Long-Lasting Relationships

entire union rests upon whether or not she has an abortion. Something as life-altering as aborting a baby - especially in an era ...

Relationship Selling

create trust between the buyer and the seller and the needs of the buyer are understood by the seller who makes efforts to overcom...

A Rational Communication Self Analysis

In ten pages this paper discusses relationship communication and the factors that can influence it including self deception, self ...

Stages Of Human Development: Hollywood's Perception

Erikson and Freud all recognize as a most frustrating and confusing developmental facet faced by adolescents. Piagets Cognitive D...

Russia and Georgia

Another region involved is Abkhazia and apparently, with the peacekeeping elements in place, there has also been Russias support o...

Being Single and Being in a Relationship Compared

ones self-esteem is constantly defined by the opinions of others, and confined to the very narrow parameters of whether or not one...

The Therapeutic Relationship in I Never Promised You a Rose Garden

sympathetic toward Deborah in terms of her feelings of being treated badly by the community. Deborah is taunted for being Jewish a...

Uhry's Driving Miss Daisy

by employing a chauffeur. Miss Daisy has strict ideas of what is right and proper, and having been brought up in Jewish social cul...

Krakauer's Into the Wild and London's To Build a Fire

to civilisation? Probably not. We can, therefore, only speculate as to whether or not McChandless might have seen his death as mer...

Science and Public Relations

Yancey wrote: "Today, the National Academy of Sciences in Washington, D.C., opens its Marian Koshland Science Museum. The ...

Development in the Adolescent Stage

deliberate decisions and choices, especially about vocation, sexual orientation, and life in general, role confusion becomes a thr...

The Work of Josephine Butler

ran brothels (The Christian Institute, 2002). "Her speciality was procuring young girls to work in brothels. Rebecca knew all abou...

CONTRACT CONSIDERATIONS FOR A 3PL RELATIONSHIP

other customers? All of this needs to be clearly spelled out in the contract, so there is no confusion. What. What is the...