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Essays 751 - 780

Improving Customer Service

that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...

Kaizen Style of Management

approach work challenges by looking for dramatic results and the resurgence of reengineering demonstrates a desire for the huge re...

Choices to Consider in a Shipping Company Expansion

which this may impact on investment in the future. An operating alliance is a group of two more companies that have a common aim...

Ameritech's Customer Service

In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...

British Banking, the Internet and Bank Competition

In fifty pages online banking services with regards to Great Britain are discussed in terms of characteristics, profitability, cus...

Customer Service Communications

In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Case Study on Mobil and Order Processing Technology

In eight pages the Total Quality Management approach to order processing systems' technology by Mobil is the focus of this student...

Dell - A Case Study

U.K. and Canada, and the company is aggressively pushing into Asia and Europe (Gibbs 35). The role of formal knowledge in develop...

Canadian Company Plan for Employee Development

service in a plan is paramount (Hesketh, 1998). In addition, with Dr. Finch (presumably) wanting to be seen as a "communit...

Russki Adventures and Standardized Marketing

Crevasse and Andrei Kakov sought to market services, namely that of high-end helicopter skiing excursions. Crevasse and Kakov nee...

Harvey Industries Inventory Management

warehouse - in other words, inventory that has been ordered but not used during the past year. There is also the difficult...

Analysis of Disney's Strategic Management

described by Ansoff who designed a very formalized and complicated process for the elaboration of strategic plans; and 3.) the pos...

3M and Customer Service

other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...

Natural Disaster Aftermath and Transporting Clean Water to Those in Need

dependent they are on easy access to clean water until something prevents that access. The Impact of Natural Disasters Informati...

Case Study of Dell Ventures

develop and respond in a more effective manner to the changing needs of the consumers. This enables Dell to control the entire val...

Case Study on Staff Turnover Reduction

occurred after the introduction of scientific management work of techniques (Baron, 1987). Just as in the scenario that we have wi...

eCommerce and Dell's Strategy

is the notion of both individual and company accountability, stellar service and support, and superior corporate citizenship (20...

Leadership and Nurse Management

become stressed and this lowers morale. A nurse manager writes that at her hospital, her job has become overwhelming, but when dis...

Building Project Value Management

seen as indicating some of the different needs that are in place to the different users that will be considered as important by th...

Hospitality Industry and HRM

management practices at this hotel chain. Lacking any kind of experience left executives, including the human resource director, w...

Riordan Manufacturing Case Study

teams. The main problem of the current time appears to be that of motivation, or rather the absence of motivation. With a...

Training Program Proposal

their own. It also gives them a sense of place, and that they are a part of something larger than their particular locations. They...

Customer Relations Problems at Costco

missing. The implementation of a customer service program certainly would help resolve the issue because Costco pays attention t...

Postgirot Bank Case Study

bank has relationships with almost all Swedish and need to be companies either directly or through an ounce. With 425,000 companie...

CHANGE MANAGEMENT, TATA AND DISCUSSION

zone and it takes a lot to get them to move from it. The problem with much of the change management philosophy is that it doesnt t...

The Problems at Riordan Manufacturing

with a high level of input will provide quality service to potential customers. The main problems that the company face is the re...

St Vincent Case Study

managed healthcare companies. The hospitals have to provide the healthcare in a manner that meets their core values and standards ...

San Antonio New Home Health Service Planning

age of 65, representing 21.1 percent of the households in the area (DP-1, n.d.). The number of San Antonio residents over the age...

Case Studies - Vivosonic, Inc. and Beck and Pollitzer

managers at a time where there is going to be uncertainty due to the change in ownership and management occurring at the same time...