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Essays 61 - 90

Hospitality and Customer Care

cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...

Tesco Supermarkets and EDI Integration of Loyalty Cards

In seven pages this paper examines the hospitality industry in terms of the added supply chain value of loyalty card and EDI integ...

Hospitality Theme in 'The Odyssey' by Homer

the theme of hospitality in such situations is emphasized when we recognize that this same theme is repeated many times in the Bib...

Luxury Hotels and Employee Orientation

the desired culture of the organization, training them in how management wants them to perform their duties and instilling "right"...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Competitive Advantage and the Hospitality Industry

sustaining a competitive advantage (LeBlanc and Mills, 1995). Say the experts, if employees dont like working in your environment,...

Hospitality Industry and Uses of Technology

technologies that Xeta designed for the hospitality industry, for example, are used by businesses and institutions in order to tra...

Restaurant and Hotel Industry Employee Recruitment and Retention

In twenty eight pages this research study focuses upon the hospitality industry and considers Fairfield County, Connecticut's empl...

Hospitality and Tourism Perspectives

In five pages this paper examines the tourism and hospitality industry in a theoretical consideration that includes perspectives b...

Training in the Hospitality Industry

to the needs of the local and regional industry by adapting our programmes to its requirements" (Azema, 1999, p. hotel-school/). ...

Case Method on Hospitality Training

In twelve pages this paper considers the case approach method and its implementation problems in programs of hospitality training....

Hospitality Industry and Hilton Hotel Group

2002; p. 41). Smith and Lesure (1999) present a much different view of the industry in their 1999 overview, reporting that ...

Hospitality Industry According to Kluckhohn, Strodtbeck, and Hofstede

situations and how far they will go to create stability and masculinity/femininity, the extent by which society emphasizes asserti...

Operational Issues in the Hospitality Industry

to allow access to the internet through a wired connection for a fee for a 24 hour period. This is also complimented by a wireles...

Analysis of textbook using discourse theory

we acquire knowledge not through a straightforward one-way transmission of information, but through a complicated interplay betwee...

A PLAN TO LAY OFF EMPLOYEES IN A RECESSION

economics. Literature Review Most of those in the industry are pretty adamant that the goal is to increase quality, rathe...

HOTELS AND RECESSIONARY ECONOMY/DISCRIMINATION AND LOSS OF AIRLINE PASSENGERS

But a downturn in the economy can definitely hurt the hotel business. In a recession, people dont travel as often (in the...

JETBLUE AIRWAYS AND DIVERSIFCATION

JetBlue has), a reputation (which it also has) and a decent brand name, which is something the company already has. The costs asso...

Global Hospitality Industry and Human Resource Management

but in the service industry as it reflects on the quality of service received by the guests (Lucas , 2004, Korcynski, 2002). Howev...

Dunning's Eclectic Paradigm, the Hospitality Industry, and Internationalization

1995). The first are ownership advantages. The ability of resources to be used more efficiently where there is enforceable owners...

UK's Small and Medium Hospitality Business Strategies

compete. Basic strategy theory indicates there are two major ways of competing. Michael Porter has considered the way in ...

Implementing Strategic Models

is other industries. To understand this it is best first to understand how a market is made up in the different levels...

Hospitality Department Establishment

In thirty pages the prospect of establishing a university school of hospitality is considered in terms of the various consideratio...

Hotel Industry and Issues of Sexual Harassment

general public are aware that sexual harassment is illegal, still many are unaware of the issues and what constitutes sexual haras...

Hotel Industry Concepts of Performance and Service

resource based view, they have limited resources that need to be maximised. The measures are there to ensure that there are many w...

Hospitality Business Development

blossoms into action with the assistance of a solid plan. The business we will discuss today is the hotel/resort of Carmel Apple...

Hospitality Industry and Bankruptcy

levels indicates that management likely was not performing as well in other areas as it should have been. Its stock fell to the p...

Puerto Rico Hotel and Implementing Technology

to benefit from such advances. Tourism in Puerto Rico is no exception to that rule. In fact, tourists visiting Puerto Rico may act...

Security In Hospitality For The Guest

being paid to privacy and significantly more to protection. "Some privacy concerns went out the window after September 11. But, t...

The Impact of Cultural Diversity in the Hospitality Industry

values and beliefs. These may be seen as isolated within the company, or reflections of the wider general culture of the area or r...