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Sustainable Development in Satisfying Stakeholder Needs and Enhancing Strategy

without compromising the needs of the future (WCED, 1987 quoted in Purser et al, 1995) sustainable development becomes a realistic...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Workplace and the Roles of Employment Satisfaction and Motivation

to predict behavior in the work place when placed in situations where this event may, either consciously or subconsciously, deter ...

Human Fulfillment Through Knowledge and Eros

Although biblical, the story provides a warning in that perhaps a little knowledge can be harmful. Another point of view is that k...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

Southwest Airlines and the 'Secrets' of its Phenomenal Success

to positive attitude that applicants already possessed. "We draft great attitudes. If you dont have a good attitude, we dont want...

2 Companies and Marketing

Product - or collective features - needs to consist of what the customer wants and expects from an ocean cruise. In efforts...

Research Proposal for Healthcare Industry Survey on Consumer Satisfaction

There are a number of elements that come into consideration when assessing how these types of facilities determine the necessity f...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Mini Cooper by BMW

products also needs to be positive Mergy, 2002). There are many models for the maximisation of resources, from the resource based...

Success of Marriott's Marketing Strategies and the Management Descriptions of Philip Kotler

continues to serve as an example to every other hotelier in the world and a leader in the industry. Everything Marriott has...

Computer Programmer Recruitment and Retention

he/she can add good changes to his/her job to make it more interesting and less tedious. Again, in this scenario, the employee is ...

Health Care Management, Hiring and Retention of Employees

offer a whole-life support system. This serves managers and employees alike. Myths about Human Motivation...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

PRP That is Team Based

industries. Payments by results have also been widespread for a number of years, this may be calculated on the individual or on a ...

BMW, Innovative Leadership

vehicle style released and out to customers. Edmondson writes that BMWs 106,000 employees are "a nimble network of true be...

Rectifying a Poor Motivational Environment

development of the hierarchy of needs. Here there was an acceptance of the economic needs, but these were seen as unable to be mot...

Issues in International Marketing

use the internet to gather information and assess different potential destinations and travel providers. The search and the decisi...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Diabetes: Alternative Health Care

of which includes diabetes (Samuels et al 55). Auricle pressure points - comprise over half of the more than 400 acupuncture poin...

Pittsburgh VA Health Care Services

with cardiac surgery (VA Pittsburgh Healthcare System, University Drive, 2009). Specifically, the robotic technology performs mapp...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Research on Sexual Satisfaction

In fifteen pages this report discusses research on monogamy and sexual satisfaction in a consideration of sexual relationship issu...

Factors to Consider when Assessing Potential Investments

the amount of sales that need to made to reach specific goals. The investors can calculate the total revenue and profit that will...

Truth in Patient Care

"become a universal law" (Kant, 1993, p. 30). In other words, Kants main criteria for action is that the individual should conside...

Airport Development

look to areas that are currently developing and in a growth stage, this needs to look at the different aspects of the area, for bo...

Health Care Analysis

satisfaction" (DLC, 2003). Of course, as that author pointed out hindsight can always see what was not needed whereas in the prese...

Elements of Psychiatric Nursing Practice

who is the legal guardian, as this pertains to the legality of admitting a minor for psychiatric care. If the patient is accompani...

Considerations When Carrying Out Market Research

purchase from the firm in the last twelve months, alternatively the definition may be the last six months1. The way that t...

Ryanair's Industry Position

online-mediated travel (Ryanair Holdings PLC, 2009). Threats * Slowdown in the economies of the UK, Europe and the world; * Increa...