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Essays 1951 - 1980

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Service Organization and Manufacturing Corporation Operational Problems

In nine pages this paper discusses 5 issues pertaining to the types of operational problems these firms might face along with poss...

Child Welfare Services by Alfred Kadushin

In six pages Kadushin's text is analyzed in terms of its purpose as a handy and comprehensive reference book. There are no other ...

A Trainee Teachers Course Known as an ELT Pre-Service Training Project

In twelve pages this paper provides an historical overview along with current available methods to teach English as a second langu...

Chiropractic Services Marketing Plan

In five pages this paper examines a new chiropractor's marketing plan in a consideration of advertising strategies, competition, m...

Civil Cases, and Poor Assistance Through Legal Services

In ten pages this research paper discusses civil cases and what is available to the poor in terms of receiving legal assistance wi...

Louisville, Kentucky and the Expansion of the United Parcel Service

gained considerably from having UPS locate its hub operations in that city. For one thing, UPS contributes generously to a variety...

Brief Overview of The US Customs Service II

A brief version of the Customs.wps paper is presented in five pages....

Providing Career Development and Educational Services for the Disabled

4 pages and 12 sources used. This paper provides an overview of the issue of providing career education for children or adolescen...

National Guardsmen Employees and the Uniformed Services Employment and Reemployment Rights Act of 1940

The USERRA is examined within the context of National Guard employment in a paper consisting of thirteen pages. Nine sources are ...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Design of a Victim Service Unit

unit. Currently we are weighing the options of what form it should take and precisely what its role will be, and we want suggesti...

Management Information Systems and the Internal Revenue Service

anything one might decide to accomplish with a private organization. The IRS had gotten an overhaul in recent years and did become...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

United Kingdom's National Health Service and the Importance of Strong Leadership

framework was based ion research of 150 Chief Executives or Directors already working within the NHS (NHS, 2002). This is a framew...

Link Between the Civil Rights Movement and Black Missississippians Service in the Second World War

had been technically ended when the South lost the Civil War, the subsequent Reconstruction did nothing to reconstruct the concept...

Internet Service Providers and Available Alternatives

to connection via phone lines, the time factor is inherently slower than its wireless counterpart: By average, 4-5.6k per second s...

Denial of Service Attacks Overview

the case of DDoS attacks, the demons are programmed to do certain tasks in response to signals from intruders (Mikusch, 2003)....

Case Study of a Joint Venture Between the U.S. Information Services Network and Japan's Suji

be provided by INS and Suji was to provide the equipment and the facilities, with these provisions each company was able to provid...

Postal Service Business Marketing Plan

rich farmland and rather extensive mining. Though conditions may change within the current generation, Hamilton currently is too ...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

Key Concepts of Organizational Design

2008, p. 143). Innovation has the opportunity to flow freely, though accountability can be more difficult than within more define...

Arguing to Abolish the Internal Revenue Service

In seven pages the writer argues that the IRS wields too much power without sufficient checks and balances and that in the name of...

Social Work and Service User Rights

experience, in such a way as to determine the rules that ought to govern human conduct, the values worth pursuing and the characte...

UK's National Health Services and Decision Making

This position is acknowledged by the government in its document The Expert Patient (DoH, 2002). However, Powers (2002) also points...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

Case Analysis of Intersect Investment Services and Strategic Planning

company. To grow and to sustain the new growth, the company needs to add new customers, retain the existing customers and at the ...

United Parcel Service Strike of 1997

still be successful when the issues are real and when they stick together. On August 4, 1997, 185,000 United Parcel Service (U...

Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Strategic Plan for Butler Information Service, Inc.

a diversified portfolio of services to assist with commercial relocation and facility transition throughout the world. This stra...