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Improving Customer Retention - Useful Measures

strategy may also be considered, looking at number of times this promotion runs, and the response rate. The last measure may be lo...

Strategic Recommendation for British Telecom

strategy it is necessary to examine the company in its external and internal environment. This can be undertaken using a number of...

BT GROUP PLC

customer satisfaction * Improper estimation/execution of IT contracts * Geographic concentration Opportunities Threats * Good outl...

TELECOM NEW ZEALAND AND STRATEGIC ANALYSIS

up of five divisions, or groups: Chorus, Telecom Wholesale & International; Telecom Retail; Geni-i and APPT (About Telecom New Zea...

Human Resource Management at a Telecommunications Company

high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...

British Telecom; Advertising So the Audience Understands the Message

of campaigns aimed at gaining the attention of the mass market, from the cartoon bird Buzby in the 1980s, the use of Maureen Lipma...

UK Directory Enquiries Industry

(Ofcom, 2005). The market, which as we have seen was worth ?300 million for BT alone, was attracting the attention of othe...

UK Privatization in 3 Parts

time, they would not have existed later to be re-privatised (Currie and Cubbin, 2002). The pattern of nationalisation begins in ...

'De Mergers' and the Financial Reasons for Them

the land based services mobile services were seen as a good potential market. As a result the BT set up Cellnet, a mobile or cellu...

Telecommunications Comparative Study and Europe's Privatization

In seven pages this paper discusses Hungary's Matav and the UK's British Telecom in a consideration of consumer and government adv...

Stakeholder and Shareholder Theory

had a simple view on the responsibility of a company; that businesses have only one social responsibility and that is the responsi...

Analysis of Lockheed Martin Corporation

the position of chief financial officer (Banks, 2001). He also restructured the company to establish only three different divisio...

Telecom Industry Questions

is no doubt that Verizon puts a clamp on any competition. The common scenario is that "Because upstarts frequently use parts of t...

Post 1870 Europe II

In four pages four brief essays regarding Europe since 1870 include issues of human rights, Fascism of Benito Mussolini, hypotheti...

Laura's House - An Interview

case management for between 18 and 22 women and children. Shelter is offered for 30 to 45 days. 2. Counseling and resource center ...

Special Education Issues & Policy

with an appropriate education" (Douvanis and Husley). As this definition suggests, in general LRE is interpreted to mean general e...

Interview/Living through World War II

out. You didnt know what the future might bring, or if they would survive. "Did you get married during the war?" I asked. "No, ...

Project Management Recommendations from a CIO

been charged with the critical task of development new IT projects to guide the company towards a more efficient and profitable fu...

Innovation Strategy as NEC and Acquisitions

That Cisco the paper is written in two parts. The first section looks at a case study of NEC and the development of a research and...

Vodafone Finance and Operations

In ten pages this paper examines the largest worldwide telephone communications provider in an overview of operations, German and ...

European Companies Vodafone and Infineon and Their Strategies

In twelve pages the strategies of these 2 companies are contrasted and compared with diversification, strategic alliances, and fir...

Poetic Theme of Carpe Diem

see their beauty, and youth, start to fade. This idea is reiterated and emphasized in the second verse, which speaks of the suns q...

Virgin Atlantic Airlines and Marketing Communications

in order to become one of the worlds most recognizable airlines, recognized for quality, service and a good ride? How has Bransons...

Women in Sir Gawain and the Green Knight The Virgin Mary, Lady Bercilak and Morgan le Fay in “Sir Gawain and the Knight”

At the conclusion of the poem, the Green Knight informs Gawain that his actions were the direct result of the commands of the conn...

Comparisons of 16th and 19th Century Art El Greco vs. Caillebotte

Reformation, as well as Romes response to the Reformation, the Counter-Reformation (Fleming, 1974, p. 324). During this period, ev...

10th Anniversary of Virgin Atlantic Airways

Class prices when compared to other airlines. * Customer base crosses ages, occupations, socio-economic classes. * Virgin Atlantic...

Comparing Two of Da Vinci's Greatest Works

Adoration of the Magi magi.html). There are stairs in the background upon which there are many people in procession down to the Vi...

Comparisons of Poetry

another meaning. Graham is a poet that inhabits tensions. Most of her work pushes at somehow trying to reconcile the inconsistenc...

Carpe Diem Poems by Herrick and Donne

sooner will his race be run, / And nearer hes to setting" (lines 7-8). In this manner, Herrick sets up an ever-increasing sense of...

Overview of the United States Virgin Islands

John is largely a national park. St. Thomas boasts a deepwater harbor. St. Croix has rolling hills. All three are special touri...