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Customer Management and the Fictional Sunshine DVD Rental Company

that pertains to the customer in addition to the product/service. Successful CRM implementations depend mainly on how involved emp...

Hard Systems' Change Model

stock. The change will begin with some assumptions, there will be a unitarist perspective on the change, this is one where the c...

Quaker and the Snapple Fiasco

Street approved: Steven Galbraith, a food and beverage analyst at Sanford C. Bernstein & Co., commented at the time, "This merger...

Case Study on HR Planning Issues

with specificities. How does one go about designing a mission statement and objectives? A mission statement is simply a statement ...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

Learning Management Systems (LMS) and Online Education

classes for working professionals as long as 15 years ago. Today, students are not required to maintain such geographical p...

Knowledge Management (KM) Processes

careful to not be blinded by the bells and whistles of technology or the "gee-whiz" factor. Instead, they must be able to determin...

Natural Disaster Aftermath and Transporting Clean Water to Those in Need

dependent they are on easy access to clean water until something prevents that access. The Impact of Natural Disasters Informati...

Hotel Revenue Management Systems Twenty Five Article Literature Review

article discusses the implementation of the Customer Satisfaction: The Sofitel Vision" program within Hotel Sofitel North America ...

Inpatient Case Management Service Adaptation and Analysis

Within the general system of economics, there is Micro economics and macro economics. Microeconomics is the basis of most economi...

Information Warfare versus Information Intelligence

from the Cold War. While some of the information in this article is outdated, i.e. the section pertaining to Y2K, the majority of ...

UK Post World War II Comprehensive Education Development

on the basic skills, such as numeracy, reading and writing (University of Derby, 2002). Most students left the school at about age...

Aspects of Crime

things in life is to deviate from what is considered by the masses to be normal; in fact, Morpheus points out that it is often con...

Change Management and Just In Time Implementation

while improving quality and cutting down on lead time necessary for production (Gupta et al, 2000). JIT, in many cases, is conside...

Harvey Industries Inventory Management

warehouse - in other words, inventory that has been ordered but not used during the past year. There is also the difficult...

Automotive Industry and JIT Inventory Management

When it is what is considered to be revolutionary in nature, there is fluctuating change and the "ideas of the time-based competit...

Outline of Flight Management Systems

In five pages a flight management system is first defined and then its commercial flight functionality is considered. Four source...

The Environment of Modern Healthcare and Ambulatory Payment Systems

This fifty page paper provides an extensive examination of ambulatory payment systems development in the environment of modern hea...

Systems of Database Management

In five pages database management systems are examined in a discussion of Oracle and the Oracle8I series with data automation, pro...

TQM and Systems of Performance Management

In seven pages this paper examines the emphasis upon Total Quality Management in this consideration of the 360 degree feedback sys...

HR and KM

In ten pages this paper discusses organizational structuring in terms of the role played by human resources in knowledge managemen...

Change and a Case Study of Johnson and Johnson from 1989 to 1993

In five pages this paper examines the company's changes in payment and purchasing systems as well as management during this time p...

Issue of Postmortem Estate Planning

In ten pages liquidity is the issue discussed in this consideration of postmortem estate planning. Eight sources are cited in the...

Wilco Construction Company System Outputs

In a paper consisting of five pages an output system design for Wilco Construction is discussed in terms of system tracking of inn...

National Health System Disease Management Proposal

In twelve pages a proposed study concentrating on programs for disease management is presented along with National Health System s...

The Changing Nature of Health Care in the U.S.

expected only to continue for several years to come. Then, growth will begin to decline in response to fewer numbers of people re...

Relationship Between Biology and Behavior

In two pages this paper discusses the cerebrum, genes and their role, and the endocrine system's role in a consideration of what c...

Information's Function in the Context of Managerial Decision Making

This research paper examines two areas in regards to this topic: the role of manager and also how managers utilize information in ...

Modern Management Schools of Thought

In six pages contemporary management is examined in a consideration of theories that include those of Peters and Waterman, Engstro...

Dell Computer's Corporate History

Dell had reached the opportunity to go public, which occurred in 1988. It was during that year that Dell had as many as six hundr...