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groups and targeting the customers who would spend the most. The current loyalty scheme may be seen as the latest strategy to incr...

parallel with the matching model of human resource management if it is considered that strategic human resource development may ta...

against previous performance, idea goals or best practice figures. Metric may be used in a variety of context, form use in single ...

strategies, but these will be influenced by the country specific cultures and values, especially when it comes to HRM issues. Fran...

This 4 page paper looks at information technology in financial institutions and considers influences such as the Sarbanes-Oxley, v...

or services that are provided and the processes will also be the result of the internal factors. The satisfaction of these diffe...

company restructuring and changing workforce demographics in the 1980s and 1990s" (Walker 2002). In recent years, there has been...

but in the service industry as it reflects on the quality of service received by the guests (Lucas , 2004, Korcynski, 2002). Howev...

part-time students and 40 percent are over the age of 24, with 80 percent commuting to campus (Mellow, Van Slyck and Eynon, 2003)....

abroad can outsource more white-collar jobs to BPO companies in India has fast taken hold, with the result being that according to...

place a company can gain a strong competitive advantage, understanding the many different cultural norms and the different ways of...

internet is the centre of communications and social function for society from social communications to the conducting of commerce....

ensuring that a significant proportion of stroke victims survive and retain their independence. This is important not only from th...

allowing bill payment online as well as facilitating complaints or communication with customer services by e-mail. However, these ...

of employees. After planning, HR knows what kind of skills are needed for which job tasks. The department then begins the process ...

trends which the employers cannot change or influence, these are social trends such as increased knowledge due to the flow of info...

the division and difference that may exist within the classroom whether or not the digital divide has been overcome. One major d...

meaning is larger than this Henderson (2002), describes this as the difference between the information literate and the informatio...

greatest focus currently is China, a country that will likely become the second largest consumers of automobiles by 2010 (behind t...

interesting environment it may be argued that there are few people who would be able to give their best faced with a boring repeti...

and Millar (1985) noted some 20 years ago that information technology ends up creating a competitive advantage by offering the bus...

advantage in terms of book sellers, and is a good example of how IT can be used to create competitive advantage (Kotler, 2003). ...

a predicable change as may be expected if we were to apply the theories of Clark (et al, 1988). In terms of identify there are m...

results, the National Health Service in the UK has outsourced many services to a high level of criticism as has the London Ambulan...

some cases, a list of questions is provided to demonstrate what information the consultant would need to obtain to perform that ev...

a brand, and the segments attracted will be the same across the national divides (Levitt, 1983). This may also be seen as a risk s...

tackled by many studies. The concept of the digital divide with the technically able and the technical unable creating a social an...

a month are received from partners voicing a variety of concerns, each of which receives an answer within 14 days (Stopper, 2004, ...

that on average are allocated 60% of the total corporate budget" (Sullivan, 2005). Sullivan suggests that instead of looking for c...

instance, there are the costs related to the person leaving, such as the exit interview and other processing activities (Fitzgeral...