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Essays 1951 - 1980

Customer Satisfaction and Online Banking

customers, after which the responses will be subjected to statistical analysis to test the following hypotheses. The primary hyp...

Examining Changes at IMB

preparation and change can be looked at in the context of a planned change, taking two years to assess and develop a strategy from...

The Plan for Setting Up a New Hostel for Backpackers

the potential sources of revenue and reduce the risk associated with the project. The facilities will include a pub/bar which will...

New Business - Mobile Mechanic

come with a 22 month or 12,000 mile warranty, expiring with whichever occurs first. The company will also offer some complimentary...

Real Time Speech to Speech Translation Devices

10.8% per annum (Romaine and Rishardson, 2009). At the current time the majority of the industry revenues for the global top 30 t...

Customer Relationship Management in the Public Sector

and the way that needs are met. However, there are some significant differences with the commercial environment. Firstly, this is ...

Tender Mercies/CPS Investigations

job frequently encompasses. Richards explains that this is a "Catch-22" situation, as he can "only force a physical exam by court...

Health Care Industry Differentiation Strategies

high-competition field is positioning. By utilizing positioning appropriately, in conjunction with competitor and demographic rese...

Family Planning Issues

a planned parenthood clinic who were awaiting pregnancy tests and found that almost 60 percent were ambivalent about becoming preg...

Outsourcing Thesis Summary

can be a very useful tool, it is a way in which correlated results and results from many different research studies may be correla...

Present and Future Strategies for Success at Microsoft

This paper consists of eight pages and examines how Microsoft can succeed strategically in the present as well as the future in a ...

UPS

of the economy. Significant downturn in the economy could adversely affect the companys continued growth. OPPORTUNITIES AND THRE...

Home Shopping

In twenty five pages this overview of home shopping services such as QVC and the Home Shopping Network include history, increasing...

The New Health Care and Columbia/HCA

Managed care has caused an upheaval in the way medical services are delivered in this country. This paper discusses the largest su...

Quality Control Problems at Macy's

In seven pages this research paper considers the decline of customer service offered by the American department store R.H. Macy's....

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...

AOL Marketing

In five pages this paper examines the marketing endeavors of American online as an external advertising venture for others and reg...

Overview of Pizza Hut

In five pages this Pizza Hut overview includes corporate history and a management plan outline that includes franchising, services...

Asher Edelman's Takeover of Ponderosa Steak House

In ten pages this paper examines the late 1980s corporate climate in a consideration of the 1987 hostile takeover of Ponderosa Ste...

DeJamel Corporation Business Plan

This paper consists of a thirty five page business plan for a fictitious company that provides such services as networking, manage...

Conscription in Canada

In a paper that consists of twelve pages the background on Canadian military service conscription and its representative conflict ...

Canada and Native Americans

In about fifteen pages this paper examines Canada's First Nation or Native Americans regarding human services and issues of social...

Overview of Database Marketing

to a specific target audience. He said, ??If retailers have a limited budget, they can now target a specific mailing to their best...

Merrill Lynch SWOT Analysis

In five pages this paper presents a SWOT analysis of the Merrill Lynch financial services firm. Nine sources are cited in the bib...

Sales Increasing Through Customer Relations' Improvement at Saks 5th Avenue

In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...

Ocean Cruising and Disney World Cost Increase Comparisons

In six pages this report considers the increase in admission prices of these two leisure service enterprises over the past twenty ...

Comparing Cruise Lines

Caribbean is no competition for Carnival. Carnivals cornerstone to success within the cruising industry is the fact that the ship...

Overview of the Parcel Delivery Industry

In six pages this paper discusses how the United Parcel Service strike transformed the parcel delivery industry in this overview. ...

UPS Strike of 1997, Labor and Management

In ten pages this paper examines the relationship between management and labor unions in a consideration of the 1997 United Parcel...

1997's UPS Strike

In an interview with the Cable News Network (CNN) "MoneyLine" program, United Parcel Services president and CEO James Kelly noted ...