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Essays 421 - 450

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

General Information Overview of Microsoft Corporation

percent are male. The average age of employees is 34.3 years and the largest age group is between 30 and 39 years - 49.9 percent a...

Technology of Customer Relationship Management

In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...

Practices of Human Resources and Counseling

In five pages a corporate counselor's perspective is employed in an assessment of the relationship between human resources managem...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Medical Relationships and Effective Communication, Technique, and Theory

In ten pages medical relationships are considered from the perspectives of communication procedure, technique, and effective theor...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

UPS Strike of 1997, Labor and Management

In ten pages this paper examines the relationship between management and labor unions in a consideration of the 1997 United Parcel...

Profitability, Customer Satisfaction, and Marketing Management

In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...

Economic Considerations in Management

An eight page assertion that economics iare a primary consideration in modern day corporate management. This paper contains sever...

Analysis of Social System and Stress

In six pages this research paper discusses the management of stress in a consideration of communication skills, social support, an...

Implementation and Strategy of a Business Plan

statements by top management. These statements of purpose then travel down the organization so that successive levels can develop ...

Literature Review on Management of Electronic Commerce Customer Relationships

personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...

Customer Relationship Management Strategy and eCommerce

reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...

UK's 'No Frills' Airlines and Organizational Culture

to put speed and efficiency as a priority: the planes must keep to a tight schedule and often must faster turn-around times, and l...

Power, Knowledge, and Management

relationship is basically dependent on which side determines the objectives which are to be achieved and means which are to be emp...

Empowerment and Case Management in Nursing

help. Many of these people have the same basic preparatory training for their work, thus, there is a great deal of duplication, i....

Marketing and Management Across Cultures

epistemologies and moralities (Westwood, 2001, 242). Epistemology There are several ways to define epistemology, bu...

Making Positive HR Moves

known for their six-day work weeks, they have found that by cutting back hours they are saving a significant amount of money. Mit...

Literature Review of Customer Relationship Management

of increasing the value for shareholders. In most cases it was to increase customer satisfaction and overall service, as well as m...

Overview of Customer Relationship Management

the final consumer has led businesses to recognize that value contributions, from internal and external organizational members in ...

Penske and Database Use

meeting their changing needs, Levitt (1986) argues that the future of the railroad industry could have been much different. It, a...

Cost Distribution and Production Costs

the determination of the overheads in advance of the period we are budgeting for. Once we have the actual rates needs then we will...

5 Questions on Sales Management

determining customer needs. Because of this, the salesperson is more in a listening rather than selling mode on that first visit t...

Management vs. Leadership

extend the list to five. Those functions are planning, organizing, staffing, directing and controlling. In the past, managers ha...

Business Strategies and Information Technology

the use of customer relationship management for the purposes of creating predictions. The result of the tests indicated that the s...

4 Issues Related to Organizational Development

approach the parent company for volume discounts (D&B, 2005). * Companies need to consolidate suppliers within a single industry...

Employment, Politics, and Power

and the development of scientific management the division of labour was based on craft, with craftsmen being granted complete disc...

Article Analysis: Two Human Resources Issues

that the measured used by HRM departments will often have further reaching impacts that initially perceived or even desired. Where...

Singapore and the Marketing of Customer Relationship Management Marketing

argues that it is the share of the customer that is the measure of relationship marketing. Adrian Payne identified six markets ce...