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Essays 421 - 450

AutoZone, Inc.

to its commercial markets. It offers a "commercial sales program that provides commercial credit, and delivery of parts and other...

NP role in EDs/Study Article Critique

and theoretical Framework: The instrument designed for use in this study drew heavily upon the survey developed by Cole, et al, wh...

Patient Satisfaction As An Indication of Clinical Quality

Agency for Healthcare and Quality as "doing the right thing, at the right time, in the right way, for the right person-and having ...

Is The Broad The Variety Of Choice The US Consumer Market A Good Thing?

efficiency within the market. The ability to offer choice and differences can also be seen as a core foundation and the concept of...

Assessment of British Airways 2005 - 2008

of levels it may be argued that simply surviving the last few years may be a sign of success, and is an indicator of performance. ...

Considerations When Carrying Out Market Research

purchase from the firm in the last twelve months, alternatively the definition may be the last six months1. The way that t...

How To Improve Patient Satisfaction Article Review

They found differences in these calculations. The major key learning point in this article is that any institution can always get...

Nordstrom And Anita's Apparel - Case Study

with no questions asked. This provides a cushion for employees in terms of making sales to customers who are on the fence. What ...

Ryanair's Industry Position

online-mediated travel (Ryanair Holdings PLC, 2009). Threats * Slowdown in the economies of the UK, Europe and the world; * Increa...

Business Budgets and How They Can Be Used Strategically

In six pages this paper examines strategic organizational considerations with regards to budgets in order to produce customer sati...

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

Work Groups and Employment Satisfaction Literature Review

In fifteen pages this research paper discusses employment satisfaction, work groups, and the relationship that exists between them...

Research on Sexual Satisfaction

In fifteen pages this report discusses research on monogamy and sexual satisfaction in a consideration of sexual relationship issu...

Hospital Administration Questions

at any given time. More than a decade ago, Bigelow and Arndt (1995) suspected value in TQM in the hospital setting but wrote, "Th...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Factors to Consider when Assessing Potential Investments

the amount of sales that need to made to reach specific goals. The investors can calculate the total revenue and profit that will...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Issues in International Marketing

use the internet to gather information and assess different potential destinations and travel providers. The search and the decisi...

Rectifying a Poor Motivational Environment

development of the hierarchy of needs. Here there was an acceptance of the economic needs, but these were seen as unable to be mot...

Shipping Operations and Operations Management Objectives

developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...

Presentation on Canada's Hamilton Health Services

allows justification for greater technological expenditures as well, because the patient base is not limited only to the immediate...

Dental Practice Quality Management

Although quality approaches to management have been around since the mid-20th century, its been since the 1980s that TQM has foun...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Nursing and Employment Satisfaction

both for nurses and their patients, meaning that nurses experience and deal with stress in a variety of directions and settings. ...

Human Fulfillment Through Knowledge and Eros

Although biblical, the story provides a warning in that perhaps a little knowledge can be harmful. Another point of view is that k...

The Tootsie Roll Co. and Microsoft

through change. While the firm has also been through ups and downs, it has fared well. In evaluating this case in respect to the...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

The 1950s

with the wall in the 1990s. Communism, the panacea of the cold war, was something that never materialized as Marx intended. Instea...

Old Spice and Men's Toiletries' Marketing

which retail for 99 cents, five cloths per packet with four packets in a package for US$3.79 to US$3.99 (Grossman, 2001). This pac...

HRM Practices of Starbucks Corporation

by six guiding principles, which account for its rapid growth and huge success: 1. Provide a great work environment and treat each...