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Essays 331 - 360

Assessing An Alternative To The Use Of Interactive Voice Response Systems

will be a number of calls placed through each system to assess the length of time it takes to reach certain point of the conversat...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Understanding the Consumer Decision-Making Process

This 5 page paper summarizes the elements of the consumer decision-making process and considers how marketers can use the consumer...

Category Management

with suppliers. The concept of no longer being fully self-contained and remaining isolated from the outside has come to be less u...

Wal-Mart; SWOT and Critical Success Factors

and communication system to make sure of timely deliveries. There was also a high degree of careful budgeting to save money (Berry...

Health Care Analysis

satisfaction" (DLC, 2003). Of course, as that author pointed out hindsight can always see what was not needed whereas in the prese...

Sexual Fidelity

psychological health and issues of survival are best accomplished within social structures. The concept of sexual fidelity explo...

Passive Assets And Human Capital

our most important asset" has been around almost as long. If people really are assets, then maybe they should be treated like mac...

Patient Satisfaction As An Indication of Clinical Quality

Agency for Healthcare and Quality as "doing the right thing, at the right time, in the right way, for the right person-and having ...

Research Design and Methodology

For this research we want to gather data which we can compare and describe the needs and as such quantitative data is the better a...

Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

Marital Satisfaction and the Effects of Premarital Counseling

would likely be close to 50 percent by 2002 (Crouch, 2006). Crouch (2006) provides statistical from a Census Bureau report base...

Sustainable Development in Satisfying Stakeholder Needs and Enhancing Strategy

without compromising the needs of the future (WCED, 1987 quoted in Purser et al, 1995) sustainable development becomes a realistic...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Airport Development

look to areas that are currently developing and in a growth stage, this needs to look at the different aspects of the area, for bo...

Past Research Methods for Examining Internet Purchases

Research methodologies used in research to identify influences in internet purchasing are reviewed. The research is examined in t...

Hospital Administration Questions

at any given time. More than a decade ago, Bigelow and Arndt (1995) suspected value in TQM in the hospital setting but wrote, "Th...

Ryanair's Industry Position

online-mediated travel (Ryanair Holdings PLC, 2009). Threats * Slowdown in the economies of the UK, Europe and the world; * Increa...

Nordstrom And Anita's Apparel - Case Study

with no questions asked. This provides a cushion for employees in terms of making sales to customers who are on the fence. What ...

Considerations When Carrying Out Market Research

purchase from the firm in the last twelve months, alternatively the definition may be the last six months1. The way that t...

How To Improve Patient Satisfaction Article Review

They found differences in these calculations. The major key learning point in this article is that any institution can always get...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Research on Sexual Satisfaction

In fifteen pages this report discusses research on monogamy and sexual satisfaction in a consideration of sexual relationship issu...

Factors to Consider when Assessing Potential Investments

the amount of sales that need to made to reach specific goals. The investors can calculate the total revenue and profit that will...

Rectifying a Poor Motivational Environment

development of the hierarchy of needs. Here there was an acceptance of the economic needs, but these were seen as unable to be mot...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Issues in International Marketing

use the internet to gather information and assess different potential destinations and travel providers. The search and the decisi...

Statistical Testing of Criminal Justice Data

the critical level, this the score against which the test statistic will be assessed to determine whether to accept or reject the ...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

Capital Raising Options

modern portfolio theory is in the way it allows for specific and systematic risks in the returns expected by an investor (lton, et...