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Essays 271 - 300

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Increasing the Quality of Care in Nursing

This 16 page paper outlines the elements that need to change for improving quality of nursing care. This paper explains that the p...

Palliative Care/Hospice Websites

This research paper investigates the quality of three sites that pertain to the medical specialty Palliative and Hospice care. Eva...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

Heroism in the Epic of Gilgamesh

boasts of his strength and courage, believing those alone are the lone criteria by which a hero is judged. The gods intervene to ...

Adding MRI to the Orthopedic Practice

for its lack of market-changing competition (Porter and Teisberg, 2004), but competition exists nonetheless, if only indirectly. ...

Health Care Analysis

satisfaction" (DLC, 2003). Of course, as that author pointed out hindsight can always see what was not needed whereas in the prese...

The Relevance of Business Quality Practices

How many cars can be built in a week? Service industries, on the other hand, are qualitatively different. Quality there has to d...

Staffing the VA Outpatient Clinic

and a domiciliary residence for homeless veterans (Mountain Home VA Medical Center, n.d.); the Knoxville CBOC frequently sends its...

Will Existing and Developing Technologies in Chemistry Protect Air Quality?

something known as the greenhouse effect, is something that can be controlled, at least to an extent. Many of the problems as it ...

Return on Quality

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

Force and William Carlos Williams' 'The Use of Force'

of nature and the unveiling of secrets; a theme which is well illustrated in The Use of Force. As Johnson (2004) notes, the narrat...

Agard"s 'Listen Mr. Oxford,' William Carlos Williams' 'Impromptu', and Language Codes

in with her family and in order for them not to feel inferior or uncomfortable around her(Mellix 315). However, when Mellix found ...

Strategy and Project Management Questions

The writer answers a set of questions concerning strategy, leadership and change utilising a fictitious case study. The first ques...

SAP Case Study in Leadership Theory

The report is based on a case study provided by the student. Leadership theory is reviewed in order to define what is meant by lea...

Defintions Functions Managers Leaders

Many scholars suggest that it is difficult to actually define leadership and it is also difficult to distinguish between leadershi...

Leadership In Organizations

cohesive, productive team; instead, this leader allows each person to do what he or she sees fit even if it falls outside the scop...

Organizational Leadership and Politics

ahead and enjoy the practices of the past (or those of recent government bailout recipients), but not to flaunt them too flamboyan...

Law Offices Of Jeter, Jackson, Guidry, And Boyer

more clients and are very likely to lose loyal employees. They should develop a plan to deal with Brad. a. The first step is to me...

Does Leadership Impact on the Performance of an Organization?

Leadership in business is not really a topic until the twentieth century, before this it was a case of managing business; as such ...

President John F. Kennedy’s Leadership

as being led into making decisions by events and circumstances rather than meeting them head-on. An example of this might be the ...

Strategy, Leadership and Vision

own sake; vision provides a reason for undertaking time-consuming and often difficult change initiatives. Change Resistance...