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Essays 391 - 420

INDIA, CHINA AND OUTSOURCING GIANTS

Indias background has its roots in the fight against colonialism, until 1947, the battle had been freedom from Great Britain. Foll...

Does the U.S. Benefit from Outsourcing?

when it comes to offshoring, because offshoring simply increases unemployment in the U.S., while providing an emotional backlash a...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

Value-Based Management in the Financial Services Industry

Internal analysis can assist the organization in maintaining that activity. The value chain has grown in popularity because of it...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Ethics Case Study - Google.cn

To avoid this Google choose not to offer any services where personal data about uses would be gathered such as blogs or emails. If...

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

Case Report: MobileActive

Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...

Telecom Environmental Marketing Audit

true globalization is progressing dramatically. Currently there is a battle of technologies underway, but it appears that attenti...

Nassau Alternative Advocacy Program Analysis

Suffolk, n.d.; Long Island University, Nassau, n.d.). In numbers, there are about 300,000 people in these two counties who speak...

Nursing Community Services, Asthma & Diabetes

do not have their inhaler with them or it is "forgotten, lost or empty when needed" (Bryne, Schreibr and Nguyen 335). Without this...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

Bloomies Fights Back

The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...

Gap Analysis: Global Communications

An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic...

Financial Services; Issues and Mis-selling

subjects, but they are not taught about financial matters such as bank accounts and interest rates. The results are seen in the fi...

Implications Of Implied Warranties In The Technology Sector

protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service...

Adam Smith: Theory Of Growth And International Trade

in the context of economic growth" (Afonso, 2001). One of Smiths (1991) greatest concerns is the variance in national wealth from...

Banned Books In California: K-12

attempt to limit access to so-called sensitive issues and concepts, radical right wing supporters have pushed their weight around ...

The Importance of the Assurance Role of the Auditor

the annual accounts is to present the financial performance of the company for the last year, with the main stakeholder group bein...

Small Business Management

not have any personal contact with customers (AllBusiness.com, 2006; Wolfe, 2006). In this company, the customer is always first w...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

THE HUMAN SERVICE PROFESSIONAL AND APPLICAION OF THE MD APPROACH

exactly, is the multi-dimensional approach, known as the "MD" approach? For purposes of this paper, its a specific way of regardin...

Wheel Chair Bound Citizens are in Need of Human Services

is difficult to find special service without careful advanced planning. An example of a problem comes from an article in the New ...

Service Characteristics and Consumption Trends That Impact on a Travel Agent

their co-travelers. The same research also indicated that the individuals choosing packages would often be those that had the lowe...

A Critique of the 2006 - 2011 Indian Health Service Strategic Plan

the management of health care programs that affect them. The 2006 - 2011 Strategic Plan not only focuses on performance of ...

Diamond Enterprises Consultant Report - Tipping vs Service Fee

said they will look for another job if tipping is changed to a service fee. Does the company want to lose almost half of their ser...

Human Services in Charlotte, NC

(Curtis, 2007). The League also runs four other philanthropic programs, which try to provide what these children need, "from tutor...

Assessing service levels at DHL and UPS

say marketing and do try other companies. Therefore, in order to assess DHL and UPS customer services for the online operations it...

Santa Fe Relocation Services/A Branding Strategy

be the various ways in which Santa Fe presents itself to the public and its customer basis. A wide variety of marketing techniques...