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Essays 481 - 510

Determining Success in Quality of Service

In ten pages this paper examines service quality in a consideration of basic franchise and manufacturing components. Eleven sourc...

Pediatric Home Health Care Services Marketing

In three pages this report examines pediatric home health care services and how they may be successfully marketed and promoted. F...

Human Services Worker of the Future

in 15 of the 16 States. In 2 States, it was estimated that 1 in 7 African-American males (compared with approximately 1 in 125 whi...

Past, Present, and Future of the United States Customs Service

In fourteen pages this paper presents a history of the United States Customs Service, considers its current role, and anticipates ...

Buying or Purchasing Products or Services Decisions

In seven pages this paper considers whether a marketing project should rely upon in house goods and services or purchase them else...

Starwood Hotel's Switching Services, WizCom versus Pegasus

processing for the hotel and car rental industries" (About WizCom). Particularly pertinent to Starwoods needs is TravelWiz, the c...

U.S. Government Agency the Secret Service

In six pages this paper discusses the Secret Service from its pre Civil War origins to the present day protection of U.S. Presiden...

Free But Illegal Napster Online Music Sharing Service

In five pages this research paper examines Napster and its legal ramifications. Fourteen sources are cited in the bibliography....

Health Service and Collaboration

In a paper consisting of nineteen pages health service is examined in terms of the role of collaboration along with the problems t...

Medicare, Fee for Service, and Managed Care

In fifteen pages this paper examines Medicare in an assessment of fee for services vs. managed care plans. Fifteen sources are ci...

Department of Housing and Human Services, Privatization, and the Influence of Unions

In thirty five pages this paper discusses the impacts upon the possible privatization of HUD as a result of continuous departmenta...

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Banks and Insurance Services

In ten pages this paper examines insurance selling by banks with the primary focus being Canadian practices. Eight sources are li...

Federal Express and United Parcel Service

In seven pages this paper presents statistical information on the air freight 'heavyweights' UPS and FedEx. Twelve sources are ci...

Dedication of the Secret Service

would be protected until age 16. Major Presidential and Vice Presidential candidates, and their spouses are also afforded protecti...

'Chain of Survival' Link and Emergency Medical Services

In eight pages EMS and its importance in the preservation of life is examined. Four sources are cited in the bibliography....

Pontiac, Michigan and African Americans County Public Health Outreach Services

In ten pages this paper discusses a county public health outreach program for African Americans who have been consistently denied ...

Issues in the Service Industry

In six pages and 2 parts this paper discusses the UK airlines industry and an in house fast food merchandising comparison and cont...

Ameritech's Customer Service

In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Customer Services and the Computer's Impact

In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...

Information Systems of London Ambulance Service

In seven pages this paper discusses the problems of automation in the 1990s that the LAS face in a consideration of lessons learne...

Automobile Industry Development of Products and Services

In ten pages this paper discusses Global Positioning Systems among other topics in this consideration of the new service and produ...

Fire and the Development of the Fire Service

mean firefighting in all its permutations, from urban areas to forest fires; it includes training and equipment as well. This pape...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

Organizational Issues for a Financial Services Firm

limited to car, property, life2 and commercial insurance policies. The firm acts as an intermediary, with packaged insurance pro...

Overview of Public Health Services

through the work of 11 agencies, with a particular focus on aiding those citizens who are "least able to help themselves" (HHS, 20...

Channel and Pricing Recommendations for a New Commercial Services Firm

the market are prepared to pay a premium. In the case of the oil change service this may be a new and differentiated service, but ...