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Essays 211 - 240

2 Trade Textbooks on Investment and Mathematics Reviewed

view this formula as an effective means of reducing vulnerability to the financial insecurity which so frequently results in the r...

Nokia in China

market and market share is growing in a rapidly expanding market (Yin, 2006). For Nokia, or any of the companys existing or pote...

Letter Refusing Customer Claim

00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...

Customer Centric-Marketing

the experience, and the way in which this may be related to by the customer, rather than demonstrating how a product can fulfill a...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

Direct Market Strategy Development for UK Company

of interest allowing direct marketing to be targeted, either by direct mail, the telephone or e-mail. The first stage of any direc...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Reflecting on the Implementation of a Fall Prevention Program

The writer reviews a project from the perspective of a student, reflecting on the effectiveness of the project implementation. Af...

Strategic Impact Of E-Business Supply Chain Management; The Case of Asda

and with regular supplies needing to be delivered there can be a high opportunity cost where stocks of goods are depleted, not onl...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Computer-Based Instruction/Effect on Reading Achievement

p. 7 Chapter 2--Review of Related Literature... p. 7 Articles summarizing research ............ p. 8 Studies Students w/langua...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Global Warming, Climate Change and War

what experts believe about the relationship between war and changes in the climate caused by global warming. The results of this l...

Nursing, Pregnancy, and Use of Cocaine

In twelve pages contemporary literature relevant to the nursing role in at risk population pregnancies concentrating on the use of...

AFGHANISTAN AND DEVELOPMENT: LITERATURE REVIEW

In this paper, well be presenting some literature dealing with Afghanistans reconstruction, then well analyze it, based on what th...

Interracial Relationships

serves as a cultural delineator. Today we live in a multicultural society. People of all colors share religious affiliat...

Supplier Relationship Management Enhancement

the need to operate as efficiently as possible at all levels of the business; and (3) growing conviction that organizations should...


The Relationship Between Economic Growth and Unemployment The writer looks at the relationship which exists between economic growt...

Change for Firms Facing a Financial Crisis

The paper is written as a literature review examining different aspects and approaches to change that are pertinent for firms tha...

Literature Review on Changing Leadership at the Minnesota Rural Electric Cooperative Industry

In twenty pages this paper discusses the leadership change and deregulation industry efforts in a literature overview of change wi...

Addiction Transfer Disorder & Gastric Bypass Surgery

addicted to something else such as alcohol, gambling or compulsive shopping (Spencer, 2006). The realization that this is a proble...