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Essays 151 - 180

Letter Refusing Customer Claim

00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...

Direct Market Strategy Development for UK Company

of interest allowing direct marketing to be targeted, either by direct mail, the telephone or e-mail. The first stage of any direc...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Customer Satisfaction and Customer Loyalty

The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...

Aspro Problems and Communications

difficulty is a leading factor in the development of the problems at Aspro, but there are other negative factors at work as well. ...

Knowledge Management

Management In the past it may be argued that knowledge management was a potential source of competitive advantage, but i...

Data Collection for PiggyBank

consumers lied when asked for their personal details over the Internet" (Study deems e-data unreliable, 2006; p. 2). Not only doe...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Supply Chain Management - Bayer Corp. & Dell Inc.

improve their customer service while reducing supply chain management costs. They achieved these specific goals within two years, ...

Human Resource Management at a Telecommunications Company

high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Overview of Natural Language Searching

In five pages this paper examines natural language searching in terms of definition, uses, and development with the significance o...

Human Genome Project

In thirty two pages the role of biotechnology in the Human Genome Project is examined in terms of background, sequencing aspects, ...

Professional Baseball and Collective Bargaining

In ten pages collective bargaining is considered in terms of definition, as it is represented in professional baseball, and future...

Freight Industry and the English Channel Tunnel

In sixteen pages the freight industry is discussed in terms of the role played by the English Channel tunnel and considers whether...

Biotechnology Company Case Study Financial Analysis

is to measure the companys profit to determine the cash flow that shareholders can expect to receive from owning the companys comm...

Hospitality Department Establishment

In thirty pages the prospect of establishing a university school of hospitality is considered in terms of the various consideratio...

Management vs. Leadership

extend the list to five. Those functions are planning, organizing, staffing, directing and controlling. In the past, managers ha...

Medicare + Program, Two Viewpoints

to the expected results of any options in regards to the future of the program. DeParle (2002) introduces the readers to the intr...

Overview of Prospect Theory

In seven pages this paper discusses prospect theory and what it represents in terms of action outcomes and risk factors. Eight sou...

Delinquency and Family Factors

In fifteen pages this paper examines delinquency in terms of the relationship between family life and family structure and delinqu...

Overview of eCommerce

In fifteen pages this report considers ecommerce in a comprehensive overview in terms of manufacturing prospects, possible problem...

Casino Gambling and Economics

In eight pages the prospect of legalizing gaming casinos is examined in terms of local and state government economic consideration...

Business Opportunities in China

they will not resolve in the near future. They cannot simply give up the massive amount of money the tobacco industry provides the...

Cuban Cigar Industry Entry

the global market outside the U.S." (Flannery, 2004; p. 51). Habanos primary international focus at present is, of course, China....