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Essays 361 - 390

Behavioral Health Management, Case Managers and Primary Care Physicians

to treatment; and "significant benefit restrictions for treating serious mental illnesses and addictions," have prompted advocates...

The Links between Revenue, Profit and Service

profits is only a part of the process, the airlines use dynamic pricing in order to stimulate demand when it is low and to skim it...

MANAGEMENT AND EFFECTIVE TEAM MANAGEMENT

be discussed is effective team management. Why is effective team management so important? To answer this question, lets exa...

Management Functions

it can be a purely academic exercise with the gather and assimilation of information and the development of this with the known go...

The Ethnocentric Approach to Human Resource Management and its use in International Companies

level with reference to the human resource issues as many individuals at head office are assumed to have insufficient local knowle...

The Future of Warehouses

on its current course, but as the future unfolds, there will be a change. That is, today one can see that there is a great deal of...

Knowledge Management and Learning in Low Cost Airlines

the use of dynamic pricing. This is a pricing system that is designed to maximise revenues and seat sales. The marginal cost of ca...

CRM IMPLEMENTATION AND ITS IMPORTANCE

of sales and marketing technology, was ready to introduce the "enhancement" to the sales force. Irwin and her staff planned to mak...

Types of Power within an Organization

hierarchy chart. Senior managers may simply control centers of communication, which it is argued makes formal power the only real ...

How Employees Can Be Managed To Provide A High Level Of Services To Customers.

Model Zeithaml (et al, 2006) has presented a comprehensive model that looks at how leadership and culture will impact on the serv...

Operations Management Concepts

cost leader in either the industry, or just the relevant segment of the industry. In each industry or segment only one company may...

Communication Breakdown

employees would find more efficient ways to manage the flow of customer communications, which would ultimately lead to better effi...

Comparative Analysis of Military Power's Role Throughout History

all-hearing media leech that hovers over some of the most vital - yet dangerous - decision-making processes, broadcasting to the w...

Diversity Management; Problems and Benefits

management as far more than just ensuring that there is a diverse workforce, it may be argued that it is aimed at defeating work p...

PLANNING, STRATEGY AND OPERATION

take a scenario in which were on a managing team of a home-improvement company. Weve been charged with launching a new company web...

DECISION-MAKING, RISK MANAGEMENT AND GLOBAL BUSINESS

even domestic firms with no overseas operations are involved in this, as its likely that their customers, suppliers or partners ha...

Virtual World and Electronic Commerce

quite sophisticated and "a large number of potential users may interact with each other" (Shen, Radakrishnan and Georganas, 2002; ...

eStrategy Implementation Questions

by an entire enterprise, experts are unanimous in agreeing that enterprise strategic planning initiatives wont be successful, unle...

Concepts of Emergency Management

appropriate policies and procedures (Bechtel et al, 2000). The belief here is that creating a plan to encompass events that are li...

Commerce Decisions and Choiceboards

the product is pretty much produced from scratch); a different way to market (by selling first, then producing, rather than produc...

Case Study on Business Process Management

problems (Silvestro and Westley, 2002). If the right hand doesnt know what the left hand is doing, this can create a time and cost...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Rudolph Guiliani's Leadership

this sort of preparation that is important in respect to leadership in a very general sense and the author brings this out in the ...

LEAN MANAGEMENT, ITS EFFECTIVENESS AND ITS USE

Krafcik, James Womack and Daniel Jones, who were also involved in the study, came up with an eighth waste -- that of manufacturing...

TQM AND STATUS TODAY

and regulations in place. This has especially been the case for China -- the media has been loaded with toy recalls due to danger...

Leadership and Management within a Large Company

believe that leaders can be defined merely by personality, but that a leader will have characteristics which are not found in a ma...

KNOWLEDGE MANAGEMENT -- AN OVERVIEW

Knowledge management, in its very simplistic form, is one in which an organization takes steps to gather, analyze, store and share...

AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT

of how such a thing works. But what, exactly, is process improvement? In its basic form, the process improvement model (PI...

Managers and Work Relationships

to see the world from the clients perspective as if it were their own, but still retaining the as if quality. This is an older def...

APPLYING SCIENTIFIC MANAGEMENT PRINCIPLES IN A KNOWLEDGE-BASED ECONOMY

objectives: first, development of a science for each element of a particular work that would replace the old method; second, the s...