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Essays 1981 - 2010

Banking; Products and Relationship with Customers

offered will include the amount that is to be saved either as a lump sum or as a regular commitment. The reason that savers will...

When The Private Sector May Not Be Socially Optimal

such as security and defence. In terms of the supply and demand the demand for defensive services will only arise when there is a ...

Ethics and Accountability in Public Administration

construction, use and maintenance. Smiths point was that the structure itself may not be too costly in terms of initial outlay, b...

BCG; AXA

the above matrix it is possible to see how a product can be categorised by the way it is behave in terms of growth and market shar...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

Saatchi and Saatchi

support the share price as the stock market had obviously some concerns regarding the companys future. The targets, which were m...

Tom Chappell/An Inspiring Leader

service rather than on profit. Chappell has indicated that he wants his managers "to know that there are alternatives to plotting...

Information Literacy

have endeavored to discern, describe and catalogue the information and technology that inundates society, but they have also endea...

Complaint Processes

try to deal with the complaints as they act as gate keepers, the process is also further complaint by the system where it is state...

The Effects of Organizational Culture

Darrin worked for an advertising agency and the entire show centered around the pressures of his job and his ever-present boss Lar...

Health Care: Proposal

quality of care is approached, while at the same time find ways to reduce costs. It has also been noted that socialized health ca...

Balanced Scorecard Objectives

numbers and then as a percentage on yearly basis. The measure in the first year for reference only, in the second year the numbe...

Alcoholics Anonymous: Overview and Evaluation

medical professional (There is a solution). However, "the ex-problem drinker who has found this solution, who is properly armed wi...

Overrepresentation Of Minorities In Special Education

typically live in poor neighborhoods, which means their neighborhood schools will be mostly populated with other poor students. Ba...

In Favor of Abortion

at the moment of birth, then there is no ethical dilemma with abortion. The ethics of the matter come down to a definition, which...

Ocean Tides Inn (Case Study Analysis)

amenities. This is normal for a business in this area, but it is also the case that the need to spruce up the place perhaps sugges...

Structural Evolution

and electrical to the high tech industries of the 1990s, the industry was changing and as one form of job was lost other took ove...

Customer Satisfaction/Profitability v. Production & Quality

A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...

Hendrick Hudson v. Rowley (1982)

the States must fulfill in order to receive federal funds under the Education of the Handicapped Act (subsequently referred as "th...

Adding a Catering Business

highlights a company that provides party favors specifically for weddings, and how astute management of Internet search engine use...

Care Order and English Family Law

In eleven pages English law is referred to in this case study of social services gaining a care order for the children ages two an...

GST of Canada

(GST) was introduced in Canada in January 1991 and is applied to most goods and services in Canada. As consumers, Canadians pay "t...

American Express Case Study

company would earn 33 cents for each day earlier they could get the car in the customers hands. The third one, responding more q...

United Kingdom's Franchise Industry

into context it is also necessary to understand why they are undertaken from both the perspectives of the franchisee and the franc...

A SYSCO Corporate Analysis

suffered a downturn, people still like to eat out. Meanwhile, SYSCOs SYGMA Network subsidiary sells product to chain restaurants s...

The Functions of Upper Management

was by Socrates, in a political context. The study of military strategy is ancient, examples include; Sun Tzus The Art of War; (ci...

Changing Departments of Human Resources

In four pages a student supplied case study considers how HR departments can be effectively changed in a discussion of customer se...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Inaccessbility to Those Needing California Health Insurance

who were in need of an epidural block in order to anesthetize the severe birth-related pain. Unable to hand over the several hund...

Health Care Costs and the Impact of Medicare

resolve. Our nations seniors are responsible for most health care expenditures, merely because of their age and the increased nee...