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Essays 541 - 570

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

Library Services Expansion

hundred residents at best, these communities are far too small to be able to support a standalone public library. They welcome th...

Overseas Offshoring Information Technology Services

century. What is the impact of such significant outsourcing to small business and American workers? For one thing, globali...

Probation Service and Ethics

absolute, or to take the view that killing an enemy to defend ones country is not "covered" by the ethical imperative....

Customer Service Consultancy Establishment

culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...

National Health Service and Change Management

the way change should be managed and resistance overcome. 2. Pressures for Change Where change its to occur there have be...

Home Depot Customer Service Management Case Study

The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...

XML and Web Services Development

every time two companies wished to exchange data a new solution would have to be created for that specific application. This meant...

Cellular Telephone Services and Optimal Pricing Plans

(i.e., Europe and Japan), competitors are likely to have interest in alliances and be operating with an eye toward globalization. ...

Safeway's Customer Service Improvement Project Plan

has a 49 percent stake in Casa Ley, a chain of about 100 grocery stores in western Mexico.6 Sales for 2003 were (mil) $35,552.7.7...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Denial of Service Attacks Overview

the case of DDoS attacks, the demons are programmed to do certain tasks in response to signals from intruders (Mikusch, 2003)....

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Power of the Internal Revenue Service

the IRS to persecute people on the presidents enemies list - Nixon would request the IRS to launch audits and investigations on op...

UK's National Health Service, Health Care Assistants and Their Professional Development

single assessment process will allow, with Gladyss permission, for information to be shared between the different professionals th...

Salvage, Recovery, and Satellite Servicing

Arms Control (2004) notes that both treaties sought to prevent: "a new form of colonial...

Student Supplied Case Study on PRODEM FFP Banking Services in Bolivia

in the long term, and with the development of equipment that is much lower costing than that of competitors, for example the $18,0...

Outsourcing and The Service Economy

Business Machines Corporation agreed to take over much of operations associated with the Visteon Corporation. As the article unfol...

Delivering Culturally Competent Service in a Healthcare Environment

nursing services, look at what it is and consider the way in which a particular organization may be compliant with a general frame...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

X.500, Novell Directory Service, and Active Directory

world leader in directory protocol. "A subset of X.500, called Lightweight Directory Access Protocol (LDAP), is helping to break ...

Product or Service Introduction to Ireland

ago, in fourth century B.C., Celtic tribes settled in Ireland (The Internationalist, 2003). During the next 10 centuries, Ireland ...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Risk Management and Financial Services

has a poor reputation with customers, a common problem in the financial services industry. * The Chairmans goal is to (1) implemen...

Business and Information Technology in a Consideration of Siemens Business Services and Microsoft

scope and scale of operational concerns. The issues that concern Microsoft may be seen as those which are currently seen in the in...

18th Century Paris Fire and Police Services

has a smoke detector and fire extinguisher, as well as firearms to ward off criminals, things were much simpler in those days. Of ...

American and United Kingdom Banking and Financial Services Structures

individual or an organisation. Banks and building societies may act a intermediaries as may different types of Insurance brokers (...

Customer Service Improvements and Total Quality Management

Assemble toppings 3 3 Prepare toppings 2 2 Load oven, set timer 1 1 (Bake pizza) 8 Unload oven, box pizza 1 1 Collect...

Patient Self Determination Act and Health Services Industry

less likely to have advanced directives (Hanson and Rodgman, 1996). This same study reported the use of advanced directives incre...

Social Services, Nursing, and Collaboration

team discuss examples of collaboration that are drawn from various databases and professional journals that demonstrate collaborat...