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Essays 151 - 180

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Developing and Maintaining Customer Relationships Through Direct Marketing

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

Best E-Business Practices and Policies

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Questions on Operations and Logistics

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Biggest Hacking in U.S. History

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

Cost Reductions Through Globalization

to increase capacity and maximise returns, meaning making the most return when compared to the costs. This, along with an understa...

Advertisement Designing

repeat sales. We will first look at an outline which could be presented on a story board and then analysis why this...

Maximizing Profits and Privatization

twice the average salary of doctors who receive only twenty four dollars per month. Due to a lack of confidence and choice in med...

Technological Innovations, Team Organizational Structures and Networks

information, rather than an excess. However, the development of technology and the impact it was had has been recognised by many, ...

A Production Decision Making Case Study

company. The first option is to adjust the product mix so that the products made maximise the potential profit. The second option ...

Balancing Cash Flow and Profit

break even or payback period is reached. During this time there will be other costs that the company has to pay, both overhead cos...

Questions on Investment Portfolios Answered

Citigroup is another stable share with a stable outlook and a high rating. However as well as stable shares Mitsubishi allows for...

Questions on Microeconomics

demand for the crisps by an additional 30 million this will impact the supply and demand equilibrium. c.1 This means that there w...

Maximizing Profits Through Price Elasticity

In ten pages this paper discusses how prices can be determined and profit maximized through elasticity calculations. Eight source...

Corporate Governance and Maximizing Shareholder Wealth

In twelve pages this paper discusses organizational management and how to maximize shareholder growth through corporate governance...

Medical Services' Supply and Demand

In six pages physicians and medical services are examined in terms of their classification as inelastic products and the effects o...

Function of Information Technology in Decision Making

This informative research paper first describes the decision making process and then how information technology (IT) fits into thi...

Human Resources and their Function in Mordern Organizations

This research paper addresses the ways in which the functions of the human resources (HR) departments has changed in recent decade...

Product Maximization and Monopolies

has been victim to a barrage of pressure from both its public and private constituency encouraging the disapproval of such an unde...

Corporate Governance Perspectives and Agency Theory Application

In a paper consisting of seven pages maximizing profits in a business management perspective is understood through an overview of ...