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Essays 1591 - 1620

Beyond Customer Satisfaction to Customer Loyalty by Keke Bhote

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Six Sigma Dos and Don'ts

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

Courting the Customer at Best Buy

billion. Increased revenues originate with higher same-store sales and revenues gained from additional stores opened during the p...

Amazon's Frontiers

(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...

Introducing the Apple iPhone

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

HRM Annotated Bibliography

have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Service and Customer Satisfaction

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

Tyco Case Study

ship empty boxes to Maine while the actual art work was delivered to his home in the city, he could claim his home as a business e...

Smoking and Lung Cancer in Women

a Machiavelli. This assertion could be argued in challenging the central premise of this article. In fact, in order for effecti...

Public Health Questions

personal response in the students own essay, while not ruling out the possibility of learning from and utilizing patterns with dat...

Health Questions

An 11 page research paper that answers various questions about public health topics and how they are addressed in research. Topics...

Discussion Questions on Public Administration

In a paper of ten pages, the writer looks at public administration. The effectiveness of bureaucracy is considered by an appeal to...

ORGANIZATIONAL BACKGROUND IN A JOB SEARCH

therefore, involves a lot of editing and writing for print and online publications. The person in question would need to understan...

Illinois Supreme Court Case Chicago v. Morales

In one page this brief assesses the validity of the Gang Congregation Ordinance of Chicago that prohibits public loitering of stre...

Tutorial on Washington State's Certified Public Accountants

In five pages the question of why in the state of Washington a student of accounting should change to a Certified Public Accountan...

Questions of Fiscal Policy

federal system, fiscal policies will be seen as both state and federal levels. The way that the budgets are spent and the responsi...

Five Questions on Public Health Nursing

the term public health nurses" (JWA - Lillian Wald, n.d.). The public health nurses at the turn of the 20th century visited...

Nashville, Tennessee and Sudanese Refugee Children Immunization

Southern Sudanese are much less likely to be Islamic, and they are more likely to have much darker skin. "The war pits the Arab/M...

ISLM Framework Model and Three Macroeconomic Questions

can positively contribute to the larger economy. Public Investment. On the other hand, the argument for government educati...

Omega Three Fatty Acids Questions

has led to decreasing access to health care as greater numbers of individuals lose their health insurance coverage in response to ...