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Essays 331 - 360

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Plastics Industry and Quality Control

In modern plastics history, one should note that cellulose acetate had been developed about the same time as the urea-based resins...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Quality Management and the Responsibility of Stakeholders

as pressure groups, local residents, etc (Clarkson, 1995). The most important stakeholders will therefore be the primary stakehold...

Implementing a Long Term Quality Management Strategy at Hotel Escargo

service environment and the role of the employees is of paramount importance, as they are a key element in the provision of the se...

Quality Control and the Connection Between Total Quality Management and Reengineering

just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuous improvement; and the use of mea...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Lord of the Flies by William Golding and Inner Human Qualities' Representations

weak compared to the others and his struggle to retain orderliness proves difficult. Similarly, order and democracy within the hum...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

A University Strives for Quality

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...

QUALITY COMMITMENT - INDEPENDENT FILMS

Scripts go through many rewrites up to the day of the scene production (and sometimes even through the scene production (Sherwood,...

Quality, Culture and the US Army

together. This paper attempts to answer the question of whether or not there is a connection between quality and culture. It also ...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

The Need to Improve School Lunches

need to eat healthy food in order to feel good and, therefore, learn better. The American lifestyle of sedentary occupations and l...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

The 3M Company and Quality Management

In a paper of five pages, the writer looks at quality management. Issues of quality management and strategy are examined through t...

Graduate Level Distance Learning Quality Assessment

In a paper consisting of seven pages the necessity of assessing the quality of graduate programs on the Internet is presented and ...

McDonald's Service and Product Quality

In five pages this paper applies Deming's Fourteen Points to an analysis of McDonald's service quality and product quality in term...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

Relationship Between Quality Management, Total Quality Management, and Measuring Performance

only based on the number of units, but also on factors such as the level of the compliance with quality standards. If the required...

The Alignment of Company Operations and Goals

manufacturing facility in 1903, it was with a design that would change all of manufacturing around the world. Henry Ford not only...

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...