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Essays 931 - 960

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

3 New Marketing Suggestions

existing facilities to produce and sell these burgers. The requirements in terms of addressing the burgers can be met by the exist...

New Business Concept - Mobile Brake System Servicing

may also be serviced as the majority of cars and entrance barriers into the car segment, for both commercial and for domestic car ...

New Business - Mobile Mechanic

come with a 22 month or 12,000 mile warranty, expiring with whichever occurs first. The company will also offer some complimentary...

Identifying Gaps in Service Quality

The writer presents an analysis of a hotel undertaken using the integrated services gap model. The hotel has a low return rate. Th...

Reflections for Service Learning

In a paper of ten pages, the writer looks at service learning projects and outcomes. A project overview and analysis of outcomes i...

Review of Literature on Service Learning

In a paper of three pages, the writer looks at service learning. A review of literature provides a comprehensive overview. Paper u...

How Can The Police Improve Knowledge Management - A Research Proposal

The writer presents a proposal for research with the aim of identifying improvement to knowledge management which will aid police ...

Cost and Structure Analysis for Green Janitorial Firms

In a paper of nine pages, the writer looks at green janitorial services. Legal structures and cost analyses are carried out. Paper...

Uses of the Internet

In ten pages this paper discusses the uses of the Internet with various concepts and services described. Ten sources are cited in...

Activity Based Costing Calculations and Uses

In twelve pages this research paper explores activity based costing and includes an ABC calculation formula, examples of how it is...

Declining Customer Service and Bank Mergers

In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...

Resources on the Internet and its Applications

it is also essential that people realize that its true beginnings were actually with the United States military, which wanted to d...

Privatization in Jersey City, New Jersey

This 8 page paper discusses the Jersey City efforts to save money and streamline services by using several privatization methods. ...

Variable Costing vs. Absorption

In this overview of seven pages two methods used in cost accounting are discussed and the manufacutring and service providing orga...

Battery Recycling and the Recovery of Lead

In five pages this paper discusses used batteries and how SED battery processing and heavy metal recycling services can result in ...

Computer Assisted Design as a Tool in Organizational Communication

an excellent tool which free the architect/artist/creator a broader area of time and space to develop an appropriate solution to a...

Community Resources and How They Can Be Used and Abused

The uses and abuses of community service resources are discussed in a paper consisting of five pages. Four sources are cited in t...

Conflict and the Civil Service

This research report looks into various strategies to address problems with civil service. One article by Klingner is the primary ...

Analysis of Massachusetts Changed Education Law

In six pages this paper uses Fisher's framework in order to analyze the change in Massachusetts' education law that reduces 'free ...

The Pros and Cons of Branding in the Restaurant Industry

The writer considers the pros and cons of branding restaurant names, focusing on the U.K. food service industry. However, the writ...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

FRAT and its Uses

higher, at 60% (Dowswell, 1999). It is not only the incidence that increases, but also the rate of resulting hospitalisation, and ...

Graphs of Data Presentation

is nonexistent; and it is easy for users to understand. However, the disadvantages far outweigh the advantages. For one thing, t...

A Case Study in Hospital Critical Thinking

however, without first obtaining better control of interorganizational practices. Indeed, the situation at present is not only ch...

Food Service and the Benefits of a Multiskilled Work Force

dependant on the regular worker being present. "Life" happens, even with the most dependable workers. Food service is an industr...

Japanese and American Antitrust Laws

had asked the court to dismiss the case, but the citing of the US case was key in influence a denial of that motion at the Osaka c...

Architecture and Marketing

while attracting the customer. Promotion, as we mentioned above, is letting the target market know about the product (or service) ...