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Essays 271 - 300

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

Breaking the Trade Off Between Efficiency and Service (Article Evaluation)

a matrix that allows for different reactions: classic accommodation, low cost accommodation, classic reduction, and uncompromised ...

Customer Service, Good and Bad

delivery (Singleton, 2006). Nordstroms employees are instructed to "always make a decision that favors the customer before the com...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Developing an Appropriate Leadership Approach for Public Service Department

the expectation of fairness and as such there is also likely to be a high level of applications of concepts such as employee equit...

THE ROLE OF TAYLORISM IN THE SERVICE ECONOMY

This is because in the service sector, businesses are not dealing with tangible products, but rather, are dealing with customers w...

Allocating Costs in Public Service Agencies

undertaken, they are not only using a direct resources which are easy to account for, there are also using many of the support asp...

Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

Proposal to Market to McBride Financial Services

firm a large target market that may be divided into different segments, where there are many of the same needs, but there may be d...

The Issue of Motivation in the Fire Service

(Thatcher, 2002). It has been argued that the good will of the fire-fighters is used and abused in the way that some disputes have...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...

MARKETERS AND PRODUCT/SERVICE POSITIONING

in a variety of ways (Berry, 2006). Taking our mousetrap above - it can certainly be positioned as a mouse-killer. But to s...

Kentucky Cabinet for Health and Family Services

Employing some 8,000 people, the Kentucky Cabinet for Health and...

California's Budget Cuts not a Reason to Cut Social Services

It is a dangerous to cut social service programs. California is setting itself up for a police state. Background...

PROPOSAL FOR ACCOUNTING AND PAYROLL SERVICES

Provides a model of a pitch a payroll agency might make to a business for services. There are 5 sources listed in the bibliography...

Pittsburgh VA Health Care Services

with cardiac surgery (VA Pittsburgh Healthcare System, University Drive, 2009). Specifically, the robotic technology performs mapp...

Crisis Services For Spousal Abuse Victims In San Antonio, Texas

Spousal abuse -- which is defined as "a pattern of assaultive and coercive behaviors including physical, sexual, and psychological...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Customer Service In The Health Care Industry

CUSTOMER SERVICE IN HEALTH CARE Customer service is the lifeblood of every business; from the mom and pop operations with 3 emplo...

THE IMPACT OF CUTBACKS AND LAYOFFS ON SERVICE COMPANIES

is hard on any company; both on the employees who are cut from the staff and those who are left behind to pick up the slack. Its e...

Civil Service Spoils vs Merit

begins with a rank and expands through steps based mostly on longevity (LeMay, 2005). There are 15 ranks and 10 steps but there is...

Applications of Corporate Governance Issues to McBride Financial Services

in an accounting system that made many of the concealments that took place legal, or at least borderline, and the attitudes of tho...

Civil Service Employee Recruitment

fields but this will eventually turn around. Even if the jobs were available, one must ask why a talented individual would want to...

ADA Regulations, Services to Deaf, Hard of Hearing

This essay pertains to Title III of the Americans with Disabilities Act (ADA), which requires that interpreter services must be ma...

Health Services in the School Setting

In a paper of ten pages, the author relates the findings in the current literature to a case assessment of mental health services ...

Identifying Gaps in Service Quality

The writer presents an analysis of a hotel undertaken using the integrated services gap model. The hotel has a low return rate. Th...

Reflections for Service Learning

In a paper of ten pages, the writer looks at service learning projects and outcomes. A project overview and analysis of outcomes i...

Review of Literature on Service Learning

In a paper of three pages, the writer looks at service learning. A review of literature provides a comprehensive overview. Paper u...

Assessment of a Bundle of Healthcare Services for Patients with Dementia

why this population may be seen as particularly vulnerable. The paper will then look in detail at the service offered, and then co...

HIRING STRATEGIES FOR AN ONLINE NEWS SERVICE

employees? Outsourcing can be an attractive way to save costs while retaining flexibility. But scholars such as Khanna and ...