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personalise the offers which are sent to customers; True personalisation. Gaining loyalty is a difficult process. To this end adve...

types, but has succeeded in achieving virtually nothing except for determining that there is little relation between cost and pati...

the scheme as being similar to that of a clock or an engine, one should think of a work environment as a model of living systems; ...

advancing the commercial airline industry, for example, Southwest was the first airline to offer a frequent flyer program that off...

individual and a group level and concerns the way individuals and groups interact, and may be both employees at shop floor level a...

careful to not be blinded by the bells and whistles of technology or the "gee-whiz" factor. Instead, they must be able to determin...

for future success. Many companies can effective manage change, but some with poor leadership cannot. In investigating this phenom...

Clearly, competitors in those industries with greater rivalry will need to keep closer tabs on their own competitors. Pizza deliv...

their importance to the success of a business. Also under discussion will be the concept of business models, their use in busines...

especially important in Istanbul where a woman is thought to be less important than a man, although in some business environments ...

and during the early 1980s, when some people died by taking Tylenol that had been tampered with for example, Johnson & Johnson had...

leaving much of the population stranded educationally and economically. Since working at the local mill has always been the way ...

manage large projects, even though s/he may never need to actually perform that function. Any large projects likely will be outso...

it will be contrasted with the democratic form of leadership advocated by many labor specialists. Labor unions evolved duri...

advantage of the Internet in order to disseminate information. This is very practical as many students lose homework assignments a...

organization wishes to retain as it changes. Technological advances have been such that organizations now have very narrow, speci...

something he called an option. Bachelier envisioned this scare financial contract as a means to protecting investors from the flu...

than a seasonal business. Many now-familiar big-box concepts--pet supplies superstores, sporting goods supply superstores and the ...

reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...

business leaders appear to pattern themselves and their organizations on the military, leading from the top down, within the hiera...

up. Overall there was a high level of soft HRM practices, these engender staff and increase the level of commitment and pr...

personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...

eastern countries such as Japan. However, this was to change when in 1949 the communist era begins. This is a time when therere ...

is meant by ABC and then look at the application of this at Hewlett Packard, both the Boise Surface Mount Centre in Idaho and the ...

post-dot.com era and offer the following table to illustrate these changes. Whats out Whats in First-mover advantage First-prover ...

may be seen in the way costs are calculated, this may be by absorption costing, marginal costing or activity based costing. In all...

seen as indicating some of the different needs that are in place to the different users that will be considered as important by th...

state, Senge argues that this is cultural, and we are conditioned to resist change. However, although failure level may be high, s...

article discusses the implementation of the Customer Satisfaction: The Sofitel Vision" program within Hotel Sofitel North America ...

to date figures on a daily or weekly basis form which they can monitor a companies performance, control costs and the bank account...