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Essays 391 - 420

Adolescents and Life Satisfaction Critiqued

that interest by participating in activities. 3. The third aspect had to do with the relationship between social interest and life...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Dental Practice Quality Management

Although quality approaches to management have been around since the mid-20th century, its been since the 1980s that TQM has foun...

Presentation on Canada's Hamilton Health Services

allows justification for greater technological expenditures as well, because the patient base is not limited only to the immediate...

Shipping Operations and Operations Management Objectives

developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...

The 1950s

with the wall in the 1990s. Communism, the panacea of the cold war, was something that never materialized as Marx intended. Instea...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Old Spice and Men's Toiletries' Marketing

which retail for 99 cents, five cloths per packet with four packets in a package for US$3.79 to US$3.99 (Grossman, 2001). This pac...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Fakhrawi Bookshop in Bahrain's Marketing

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

Hospitals and TQM

instruments not trustworthy? This is just another meaningless slogan, a cousin of zero defects" (Deming, 1986; p. 66). The...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Appraisals of Work Performance and Employee Satisfaction

Simmons also comments on this issue (2003). Simmons says that when the performance appraisal process fails: "performance managemen...

HRM Practices of Starbucks Corporation

by six guiding principles, which account for its rapid growth and huge success: 1. Provide a great work environment and treat each...

2 Companies and Marketing

Product - or collective features - needs to consist of what the customer wants and expects from an ocean cruise. In efforts...

Research Proposal for Healthcare Industry Survey on Consumer Satisfaction

There are a number of elements that come into consideration when assessing how these types of facilities determine the necessity f...

Mini Cooper by BMW

products also needs to be positive Mergy, 2002). There are many models for the maximisation of resources, from the resource based...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

The Tootsie Roll Co. and Microsoft

through change. While the firm has also been through ups and downs, it has fared well. In evaluating this case in respect to the...

Human Fulfillment Through Knowledge and Eros

Although biblical, the story provides a warning in that perhaps a little knowledge can be harmful. Another point of view is that k...

Southwest Airlines and the 'Secrets' of its Phenomenal Success

to positive attitude that applicants already possessed. "We draft great attitudes. If you dont have a good attitude, we dont want...

Organizational Behavior and Customer Satisfaction

changes. Gomes, et al. (2003) investigate a company in the textile industry, one that supplies knitted clothing to its cust...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Health Care Management, Hiring and Retention of Employees

offer a whole-life support system. This serves managers and employees alike. Myths about Human Motivation...

Success of Marriott's Marketing Strategies and the Management Descriptions of Philip Kotler

continues to serve as an example to every other hotelier in the world and a leader in the industry. Everything Marriott has...

PRP That is Team Based

industries. Payments by results have also been widespread for a number of years, this may be calculated on the individual or on a ...

Literature Review on Satisfaction of Inpatients

then measure five perceived angles of customer service, those are tangibles, reliability, responsiveness, assurance and empathy. W...

Computer Programmer Recruitment and Retention

he/she can add good changes to his/her job to make it more interesting and less tedious. Again, in this scenario, the employee is ...

Past Research Methods for Examining Internet Purchases

Research methodologies used in research to identify influences in internet purchasing are reviewed. The research is examined in t...

The Potential of CRM to Improve Satisfaction in a Church Congregation

overcome. 1. Introduction Marketing and ensuring customer/stakeholder satisfaction in non-profit making organisations can be v...