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Essays 901 - 930
the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...
retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...
A 5 page review of the website. Patricia Seybold provides good advice for e-business and details success stories like Wells Fargo,...
amount of expense (Dobbs, 2007). Wal-Mart is also known to place its own distribution centers in geographic regions that ...
in the Notice. It defines the terms "Dispute," "Comcast" and "Arbitration Provision" (Notice). Its fairly self-explanatory, except...
businesses of all kinds in Hackensack at the time of the 2000 Census (State & County QuickFacts, n.d.), but in 2007 the mean trave...
to have access to the information so its understood how much of the product will be ready for launch and how much it will cost at ...
the important elements of the service to be provided (with results for the customer) (Peros, 2006). Another is perception. This is...
that if banks use these customer values of speed, price and access (in other words, offering the right distribution at the right c...
being placed ion the staff canteen when eventually the staff do get a break, which may cause further delays as well as impact on t...
In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...
Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...
In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...