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In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

annual reports for 1997, 1998 and 1999 it is stated that the company is not satisfied with the level of sales and wants to increas...

organizations environment was dynamic versus stable? The strategy of Guttman and Hawkes (2004) appears to be sound. It req...

Examination of the effect of organizational structure on the firms ability to function efficiently * Diversity of the workforce ...

profile employees, but this is not the case, some employers are able to motivate employees gaining high levels of loyalty and comm...

conflict resolution in order to determine how principals can best adapt to the challenges and expectations of the twenty-first cen...

of favors * Personal appeal: appeals to feelings of loyalty or friendship * Coalition: seeking the aid of others * Legitimating...

- in other words, that the conflicts and problems are resolved in such a way that no one leaves the table believing that he or she...