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Essays 301 - 330

Service Quality Management and Rosenbluth Travel

pricing practices resulted in the necessity of travelers being price takers, rather than price setters. In short, the airline ind...

Fictitious TopLiance Company, Risk Planning, and Quality

is defined as transactions performed electronically (information or otherwise) between a business and its external stakeholders (L...

Quality of Software and the Impact of Testing

choices available to software developers. Testings Purpose Hutcheson (2003) states that todays testers face conditions that...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Sanctity of Life versus Quality of Life

have the discretion to terminate their dependents lives" (Woodward, 1995). Defenders of Latimer points out that if the surgery tha...

Leadership Qualities According to Schwarzkopf, Pagonis, and Drucker

for leadership in logistics in the Persian Gulf would be the utmost importance. He entrusted Pagonis for the job, and he came thro...

Management by Objective and Total Quality Management

safety goal needs to have a measurable number, like an accident rate of less than one per 250,000 miles (Johnson, 2000). Once the ...

U.S. Quality Education Decline

that can only be provided in smaller-size classrooms (Gilman and Kiger, 2003). Unfortunately, with most U.S. education budgets be...

Federal Express Total Quality Management Case Study

their way of life: 1. The level of customer satisfaction increases and satisfied customers bring more business, which ensures the ...

Quality of Life and the Role of Nursing

Conroy and Nottoli (1999) report the case of Henry, an irascible octogenarian who easily was the most difficult patient in the ski...

ACAS and Cadbury Quality Assurance

the wealthy" (Linderman, 2001; p. A04). Cadbury experimented with various liquid forms and was quite successful; a bean press int...

Healthcare and Continuous Quality Improvement

to produce better outcomes for patients and improve the conduct and performance of nurses and other health care employees on a dai...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Customer Service Improvements and Total Quality Management

Assemble toppings 3 3 Prepare toppings 2 2 Load oven, set timer 1 1 (Bake pizza) 8 Unload oven, box pizza 1 1 Collect...

Task Management and Quality

this may mean excellent products, excellent service, excellent work practices, such as good motivation and reward schemes, for som...

Adolescence, Quality of Life, and Suicide

the application of these viewpoints for troubled adolescent populations is a distinction that relates both to the value of human l...

Leadership Qualities of Mahatma Gandhi

This paper discusses India's fight for independence along with Mohandas K. Gandhi's leadership attributes and what influenced him ...

Ethics, Politics, and Quality of Life

In six pages this paper discusses the importance of the quality of life and how the medical industry can become humanized by valui...

Corporate Setting and Quality Measurement

In seven pages this paper examines how to measure quality in the management sector. Six sources are cited in the bibliography....

Customer Needs and Total Quality Management

Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...

Productivity, Corporate Survival, and Total Quality Management

In seven pages this paper applies the fourteen TQM points of W. Edwards Deming to Firestone Tires in light of the Ford Explorer fi...

History and Uses of Total Quality Management

In forty two pages this paper examines the history of TQM, the models of Juran, Baldrige, and Deming, and implementation experienc...

Total Quality Management Generalities

In ten pages 5 articles are reviewed in terms of how they apply to actual situations in TQM. Five sources are cited in the biblio...

Quantity v. Quality in Utilitarianism

This 5 page paper analyzes John Stuart Mill's theory of Utilitarianism, how it works and how it evaluates actions, both quantitati...

Software Engineering Quality and CMM

In nine pages this paper discuses how software development quality can be enhanced through the Capability Maturity Model. Twelve ...

Quality Improvement and Organizational Operations

In five pages this report considers a Granite Credit Union case study that discusses quality integration and operational focus. F...

Patient Care Quality and Nurse Staffing

In six pages this paper considers studies that explore the link between patient care quality and nurse staffing. Five sources are...

Global and Domestic Quality Management Approaches

In six pages this paper compares these two quality management approaches in a discussion of management issues and problems. Four ...

Total Quality Management and Characterizing Commitments

In a paper consisting of fourteen pages TQM is considered in terms of implementatoin and commitment to employees, customers, proce...

Human Resource Management and Total Quality Management

his remarkable achievements. Some articles state that Total Quality Management is an American perception of managing quality. This...