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Essays 91 - 120

The Importance of Evaluating Training in the Workplace

due to a lack of real evaluation on those outcomes, so employers do not know how successful their training programs are, what valu...

Prescription Drug Cost Controls

they are initially very expensive. Drug companies undertake lengthy and costly tests to create the drug. Once it is able to be pre...

QI Questions

for example the use of different Total Quality Management (TQM) tools (Mintzberg et al, 2008). The use of performance measurement ...

Nigeria, Egypt, and Women of Islam

In eleven pages this paper examines Egypt and Nigeria in terms of the roles of Islamic women and the ways in which their protectiv...

Personal Privacy Issue and Data Processing

also whether or not he or she has ever been cited for any speeding or traffic violations (The Feds are Following You, 2000). Any ...

A Community Health Plan for Obesity

goals and interventions which are compatible with those identified in "Healthy People 2010". Eight assessment parameters will be ...

Improving Customer Retention - Useful Measures

strategy may also be considered, looking at number of times this promotion runs, and the response rate. The last measure may be lo...

Use of the Balanced Scorecard

variance are all legal, although it can sometimes be questioned how ethical they are. There are also many influences which ...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Quality Circles

relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work uni...

Productivity of White Collar Workers and the Shift to Information Technology

companies overall productivity and expenditures? White collar workers by definition, are employees who do not have physical labor...

Learning and Growth Objectives

of that knowledge and create cost savings with the way it is implemented, such as new procedures, or new ways of managing old proc...

OUTLINE FOR MALCOLM BALDRIDGE AWARD

the slower periods. Cyclical variations are also built into forecasts. Even within time forecasting, there are cycles....

Narrative Essay: A Good Friend

great asset, but his personality is even more charming. He is very open and outgoing, not because it makes people trust him or ope...

Case Study of Precision Systems, Incorporated

of this, the order entry department takes information from a variety of sources -- the sales/service representatives, the final cu...

Mission and Application of the NCQA

In five pages this paper presents an overview of the National Committee for Quality Assurance and its mission which is to assess A...

Max De Pree's Leadership Jazz

pull up a chair. De Pree correlates the skills of a jazz musician: improvisation, innovation, freedom, and inspiration, with wo...

My Perfect Environment

variables that others bring into this environment. While one roommate, for example, might share common goals of safety and securi...

Leadership and Character

self and applies a moral message to his way of being in the world. Others may not agree with this moral message, but a man of cha...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Operations Management; Singapore Airlines Cabin Crew

provide this source of differentiation. The theory of job design has been in place for many years, according to this concept emplo...

TQM - Boeing, Starbucks, Libraries

was involved, including hundreds of suppliers and continued improvement in managing a diverse workforce; finding and using the bes...

A Good Customer Service Model

to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...

Service Quality, Competition, and Deregulation

prices and quality? On the one hand, in a free market economy, in which the consumer determines the product and distributi...

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...

Comparing 3 Logistics Companies

developed into a value chain and the expansion of this to the virtual value chain. The first of these systems was the COSMOS syste...

National Health Service and British Policy

In five pages this paper considers such issues as access, quality, and cost as it relates to the British National Health Service p...

Mortgage Marketing Campaign and its Development

In ten pages this paper examines how to develop a marketing campaign for a mortgage lending company with target market, values, an...

Library Services Outsourcing

In fifteen pages this paper examines the practice of public library services' outsourcing. Thirty one footnotes and seventeen sou...

Manager Training And Development at AOL

An analysis of the training successes and failures experienced by the world's largest Internet Service Provider. Total Quality Ma...