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Essays 151 - 180

Service Quality, Competition, and Deregulation

prices and quality? On the one hand, in a free market economy, in which the consumer determines the product and distributi...

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...

1990s and Increasing Economic Competition in the United States

In eleven pages this paper is written from 1989 worldview perspective and considers how America can become more economically compe...

Hotel Human Resources Management Theories of Peter Senge and Edward Deming

In seventeen pages service industries and hotel HRM are examined within the contexts of the Learning Organization theory of Peter ...

Quality Control and Management

In fifteen pages service industries and manufacturers are considered in an examination of Total Quality Management. Twelve source...

Recommendations for a Spa - Services and Marketing Improvement

provided impacts on this, but other influences will include the vision of the firm and the values that they project (Higginson, 20...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

Outsourcing Thesis Summary

can be a very useful tool, it is a way in which correlated results and results from many different research studies may be correla...

U.S. Launch of the Sony Playstation 2

greater speed, power and versatility were the most successful in the industry. Likely Sonys intention for including communication...

Product, Service, and Process Quality Management

could be corrected. Although it is hard to believe these days, such ideas were once considered wrong and were not used. Al...

Theories and Measurement of Service Quality

can be considered in the examination of quality. One tool that is often associated with quality, but in the manufacturing industri...

International Operations and TQM

company is no longer necessarily competing against neighbors or regional firms -- that company could be competing with a similar c...

The Re-designing of Job Specifications

more of a smaller part of each task, to increase efficiency, this is an approach that is linked to the efficiency approach. The r...

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

Literature Review of Consumer Research

indicator of quality, there remains a dearth of published research addressing the issue. There are some studies that address wait...

Analysis of 'She Dwelt Among the Untrodden Ways' by William Wordsworth

This paper presents an analysis of the poet's feelings for a young woman as expressed in William Wordsworth's 'She Dwelt Among the...

Measuring Body Temperature

thermometer in the same areas. Thus the problem lies in determining which of the types of available thermometers is more ac...

Team project Reflection

wishes to be able to compete. If we look to the telecommunications industries there are many different aspects that have f...

Glenwood Resource Center Quality Measures

sets for itself for assistance in achieving its mission include customer focus, excellence, accountability and teamwork (Strategic...

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...

Measuring Car Quality

provide good results, but of course there are many limitations. One is that the individual completing the survey may not be the pe...

Capital Budgeting; NPV and IRR

discount rate discounted cash flow Accumulative total 0 -500,000 1 -500,000 -500,000 1 85,000 0.952381 80,952 -419,048 2 150,000 0...

Entrepreneurs and Managing Big Business; Is there an Inherent Clash?

venture and assumes the risk for it" (Hyperdictionary, 2008). Timmons builds on this stating that an entrepreneur is someone who i...

Services for the Dying

Death is usually an awkward topic and one many people avoid even when facing the impending death of a loved one. Some believe that...

Appling Reliability and Validity Concepts to Qualitative Research

The writer examines whether or not the concepts of reliability and validity are suitable when applied to qualitative research meth...

Innovation and Adoption in Health Care

This essay pertains to the factors affecting adoption of technological innovation and the ways in which it impacts the quality of ...

Product Life Cycle Assessment

For our part, we will need to ensure that we collect, categorize and analyze all information that becomes available to us via cust...

Jesus And Moses - Comparison

men" (Jeffrey, 1990). Each taught a new truth as commanded by God, each performed miracles, both spent their childhoods in Egypt, ...

School Financing in California

(Walter and Sweetland, 2003). Poorer districts might receive less moneys per student than richer districts on the basis of their ...

Operational Improvements in Manufacturing Environment - The Case o Morgan Cars

changes have seen the overall capacity of the factory increase from 500 cars per year to over 700 cars per year (Vella, 2007). De...