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of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

"At age twelve, he invented a harness for himself to keep from sleeping on his back, hoping to avoid the nightmares he was having"...

organization being vertical, or hierarchical. Decisions are made by executives, while employees comply with those decisions, under...

Konrad (et al., 2005), argue workforce diversity is a recognition of differences within the employee base, some of which may be vi...

process needs to be identified which incorporates individual as well as group and organisational performance management. 2. Perf...

small companies, there may be only two or three people at this level - the Chair/CEO/President and a vice-president. * Tactical Ma...

surgery. Preventing such intense pain often requires less drug use than does alleviating the pain once it has begun (Siwek, 2001)...

cultures, one must first understand the classification of culture and leadership. Cortada emphasizes several issues when assessin...

In recent decades, much has been made about the learning organization, knowledge workers and the importance of knowledge managemen...

(P&G, 2010). The third division is the health and well being which includes snacks and pet foods, this division accounts for 18% o...

in order to ensure that they have the resources needed in the way that they undertake workforce planning (Hansen, 2008). These are...

definition is given in Dransfield (2000), which states that performance management "is a process which is designed to improve orga...

dependent upon the abilities of those who undertake it to overcome any obstacles found along the way. In a sense, this is obvious,...

of the firm. Schechter and Sander (2002) extend a well used business analogy which has been utilized by authors such as Mi...

This paper discusses several related topics. The first is the difference between leadership and management and includes a report o...

for compliance with equality legislation; where individuals are expected to blend in to the employee community as a whole (Thomas ...

seen as undermining work-place equality (Rijamampianina and Carmichael, 2005). Therefore, managing diversity has to be undertaken ...

37th consecutive year of profitability (Southwest Airlines, Fact Sheet, 2010). Meanwhile, other airlines are struggling. Net incom...

complimentary goods. Jobs may be created as well as eliminated and others may be radically altered. These may lead to increased s...

Store Fresh food requires careful management. The writer considers the problems that may exist in supply chain management of a gro...

decentralizing and creating a more autonomous operation during the years before Nardelli took over Home Depot. He was doing the op...

are many ways to motivate a sales force. Carmichael (2009) suggests: set clear expectations which tells the people exactly what is...

only on getting what they want; this is a win-lose situation; accommodation where each person places the needs and wants of the ot...

way of performing a task, this was seen in the well known studies at Bethlehem Steel works, it was also seen in the work of Frank ...

finance management, human resource management and IT processes. The value and advantages of formalizing and documenting those proc...

Companies who adopt JIT usually gain all of these benefits, which gives them a competitive advantage. Adopting the JIT philosoph...

tacit knowledge internalizes it. Tacit knowledge lead to explicit concepts through things like metaphors, models, analogies or fro...

opens up opportunities and challenges for commerce requires the input and support from a number of different professionals that ca...

school in the 1880s, 1920s and 1940s (Barnett 2010). This school emphasizes efficiency (Barnett 2010). The behavioral school emerg...

high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...