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Essays 1861 - 1890

Berkshire Hathaway Inc. and Warren Buffett

22.2% compounded annually" (Buffet, 2004). Peter Lynch called Buffet "the best investor in history" (Simon, 2001, p. 45). Given t...

Audi and Mercedes Benz Service Analysis

commerce" (Anonymous, 2003, p. 4). Why? Its pretty simple - if you keep the customer happy, he or she will return to do business w...

Life's Service and Disservice According to Friedrich Nietzsche

lessons. There is an old saying that claims that those who do not learn from history are bound to repeat it. And although most ag...

Customer Service Problems of Wal Mart

many workers start out with low hourly wages, they do reap exceptional benefits from the retail store. Rather than relying on unio...

Australian Human Service Practice Models

(1999). Many findings had shown that social capital had not fared well and this is attributable to Victorian State Government act...

Postal Service Business Marketing Plan

rich farmland and rather extensive mining. Though conditions may change within the current generation, Hamilton currently is too ...

Service Quality Management and Rosenbluth Travel

pricing practices resulted in the necessity of travelers being price takers, rather than price setters. In short, the airline ind...

Human Services as a Career

while that is the case, the pay is relatively low (1998). Assistants work in a variety of fields and sport many different job titl...

Firm's Value, Total Capital Structure, and Debt Proportion

also is included, and can be significant. Regardless of whether the firm pays dividends to its shareholders, both the debt ...

United Kingdom's National Health Service and the Importance of Strong Leadership

framework was based ion research of 150 Chief Executives or Directors already working within the NHS (NHS, 2002). This is a framew...

British Gas Services Organization and Economic Environment

of a business like this, where some calls may require a rapid response, whilst others are less urgent and can be booked a long way...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

LAS' Computerized Dispatch System Failure

the human elements when assessing risk and the critical success factors. By looking at how these critical success and failu...

Measurement Inc. Structural Reorganization Results

that the Internet was more than a passing fancy that would never be important to Measurements business. The company has gro...

English Law Obligations

can cancel the party without being in breach of contract. If Mary is in breach of the contract she will be obligation to pout the ...

Voice Over Internet Protocol History

of enabling managers to move VOIP (voice over IP) to a lower-end, less-expensive device that migrates employees calls with no retr...

Deception and English Criminal Law

was brought under section 15 and not section 16, where workman told a householder work needed to be undertaken when it did not, a...

Liability and Contractors

be any unusual use here. The well known case here is Grant v Australian Knitting Mills [1936] AC 85, the case of Henry Kendall & S...

Tourism Industry and Employee Empowerment

more than likely to have positive things to say about an employee. In one instance, for example, on a cruise ship, a family found ...

Investment Choices Assessed

2.38 year payback period and an internal rate of return in excess of 9%, this means that this meets the criteria of the company a...

Australian Duty of Care/Emergency Services

or her field of duty is encompassed by the law of the Northern Territory of Australia, specifically the Personal Injuries (Liabili...

A Profile of Boots

and two speakers. Fifty years later, however, ...my own household has three cars, five telephones (not including three cell phon...

Customer Service and Communication

The bulk of the chapter, is, probably unsurprisingly, the causes of miscommunication and how they can be alleviated. Miscommunicat...

Future Changes of U.S. Labor Unions

Stern advocates that the 1.6 million member SEIU move away from the AFL-CIO and form their own federation. The only other option ...

Memo, Letter and Email Writing Exercises

There is always uncertainty in any new venture, and I found in the course of the research for this report that other cities essent...

Victim Services Unit Creation

2. Services available 24 hours C. City function 1. Washington, D.C. 2. Little progress in 20 years IV. Goals for the proposed unit...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Community Nursing Partnership Rewards and Threats

a partnership approach where the discipline work together can be increased cost effectiveness in the overall treatment of a patien...

Human Resource Managers' Activities

on. However, the "core roles" of HRM which McNamara lists are primarily concerned with the workplace, including as they do o...

Design of a Victim Service Unit

unit. Currently we are weighing the options of what form it should take and precisely what its role will be, and we want suggesti...