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Customer Service and Emotion Management

he feels that he should be taken seriously and consoled, but instead is sometimes met with questions in a monotone voice that does...

Heineken and Information Technology Organizational Issue

In seven pages this report discusses IT capabilities and the management and expansion efforts of Heineken Brewery. Ten sources ar...

Healthy Marriage from a Psychological Perspective

In eighteen pages this paper examines the psychological components of managing conflict, finance management, making decisions, and...

Sears and Roebuck's Strategic Management

In ten pages this paper applies a SWOT analysis to Sears, Roebuck, and Company in a strategic management examination of the retail...

A History of the U.S. Labor Movement from Presidents Richard Nixon to G.W. Bush

March 1970, for the first time in the history of the U.S. Postal Service, there was a walkout in Brooklyn which grew to include ov...

Device Management and Windows 2000 Professional

Device management in the Windows 2000 Operating System is the focus of this report consisting of five pages with Win2KPro among th...

Team Management and Internal and External Corporate Environments

In ten pages this paper discusses organizational environments in a consideration of the issues of social responsibility and divers...

8 Articles on HRM

In six pages eight human resource management articles are reviewed with the emphasis being the HRM impact of business globalizatio...

Management Theory and a Software Development Firm Manager

from integrating a management style and paradigm to implementing rules and regulations within a staff, as each employee possesses ...

Change Management

In six pages this paper examines the management challenges regarding changes in a consideration of technological growth, corporate...

Demise of the Webvan Online Grocer

In eight pages this paper discusses how lack of proper management may have been responsible for the brief albeit costly history of...

Grocery Industry and Efficient Customer Response

In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...

Major Corporations and Changes to Middle and Upper Management

In six pages this paper examines changes to middle and upper management of major corporations. Six sources are cited in the bibli...

Analysis and Implementation of Organizational Change

In fourteen pages this paper analyzes organizational change in the consideration of a scenario in which change is necessary with T...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Financial Management, Accounting, and Scotsman Industries, Inc.

In five pages this paper presents a case study of Scotsman Industries, Inc. in a consideration of how organizational value can be ...

Influences of Strategy and Culture

In five pages the ways in which strategy and influence and interact with each other are examined in a discussion of strategic mana...

Changing Environments, Human Resource and Strategic Management

In five pages this dissertation proposal examines the impact of changing environments upon private and public sector human resourc...

3 Interrelated Articles on Business Integrated

In five pages this paper shows how a common thesis can successfully integrate three similar business articles on total quality man...

Organizational Human Capital and Their Strategic Uses

In thirty two pages this paper discusses the transition from traditional to strategic human resource management in this considerat...

Computer Hardware Change Management and its Implications

In six pages this paper examines how computer hardware changes have significant risk and reward implications for corporate managem...

Organizational Value Through Information Technology and Management

In seven pages reactive and proactive strategies along with disaster recovery and balanced scorecards are among the topics discuss...

Geico Direct and Human Resources Methods

In five pages Geico's human resource management approaches are examined with a discussion of the process of selection and training...

Sprint Compensation Package

In ten pages the excellent compensation program Sprint offers is examined along with a discussion of its equally formidable human ...

Case Study on the Value of Materials Management

the materials management concept do for the company and what would it do to the company? In other words, what are the benefits and...

Human Resources and Strategic Planning

In ten pages this research paper discusses strategic planning with regards to human resource management. Fifteen sources are cite...

Various Models of Management

be observed with the result being a standard method that the worker would then be required to follow (Foner and Garraty, 1991). T...

Quality Issues in Business Operations

In ten pages quality issues as they pertain to business management operations are discussed with the first part examining a Heinek...

HRM and the Impact of the Americans with Disabilities Act

the general field of human resources management. Bearing in mind that by legal definition a handicapped person is one who ...

2001 and the Impact of Human Relations on Organizations and Families

In six pages this paper examines the 21st century in a consideration of how families and organizations will be affected by human r...