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Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

MCBRIDE FINANCIAL SERVICES AND MARKETING

many types of research that McBride can rely on. Some suggestions include comment cards, focus groups, mail surveys and even telep...

Vocational Aptitude and the Armed Services

In five pages this paper discusses this testing and examines its design critics' claims. Five sources are cited in the bibliograp...

Texas Citizens and the Services Provided by Senator Kay Bailey Hutchison's Office

president the Senate is presided over by a president pro tempore, who, by the terms of an act passed by Congress in 1947, is next ...

Precarious Dependencies Gender, Class, and Domestic Service in Bolivia by Lesley Gill

In three pages this report discusses the relationships that existed between elite La Paz employers and their domestic workers with...

Healthcare Information Services and Data Warehousing

In ten pages data warehousing is discussed in terms of its medical applications in terms of cohesion, effectiveness, and cost effi...

Drug Abuse of Emergency Medical Services Employees

In five pages the incidences of drug abuse among EMS and EMT employees are examined. Four sources are cited in the bibliography....

Services of Air Traffic Control and Their User Fees

In seven pages this user fee proposal by President Bill Clinton's administration and the controversy which resulted are examined. ...

National Naval Medical Center

partners throughout the country and at offshore sites such as Guam; NNMC is the primary site of the entire massive system. Structu...

Social Workers in Mental Health Services

would have to provide those benefits in the same way as benefits provided to all other medical and surgical procedures covered by ...

Online Dating Services for People with STDs

but there are people who already have an STD. One in five men, and one in four women, have genital herpes (Cohen). They suffer fro...

Guns And Violence On U.S. College Campuses

of academia was such that college administrators feared they had no viable formula for staving off future attacks, ultimately plac...

Tulving/Episodic Memory

ways, K.C. has normal cognitive functioning, as his "intelligence and language are normal" (Tulving, 2002, p. 13). He can read and...

Zuger's "Defining A Doctor, With A Tear, A Shrug And A Schedule" - Analysis

(2004) acknowledges, there was nothing she could do during that month to bring either one of them closer to the middle ground, wit...

Health Care: Changing The Way Services Are Delivered And Improving Quality Of Care

hospitals to reevaluate the way in which patient care is delivered and quality of care is approached, while at the same time find ...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

“The Clash of Civilizations”: Military Service

anyone who is in the military, making military duty less predictable and surely less victorious in issues such as Iraq. One of t...

An Industry in Decline; Directory Enquiry Services

results in increased growth as competition brakes out, increasing service levels and decreasing prices. The usual economic models ...

Child Welfare Services by Alfred Kadushin

In six pages Kadushin's text is analyzed in terms of its purpose as a handy and comprehensive reference book. There are no other ...

A Trainee Teachers Course Known as an ELT Pre-Service Training Project

In twelve pages this paper provides an historical overview along with current available methods to teach English as a second langu...

Service Organization and Manufacturing Corporation Operational Problems

In nine pages this paper discusses 5 issues pertaining to the types of operational problems these firms might face along with poss...

Human and Health Services Planning

This is a memorandum of twenty four pages that is directed toward the former HHS secretary Donna Shalala and discuses corruption, ...

Army and Air Force Exchange Services Product Mix and Advantage

families with the opportunity to have and use the same items and the same brands available to civilian families. It includes thos...

Exchange Services in the Air Force and Army

than they could find outside the PX. It provides items both of necessity and those that lend an air of luxury, and though its pri...

UK's National Health Services and Decision Making

This position is acknowledged by the government in its document The Expert Patient (DoH, 2002). However, Powers (2002) also points...

Children's Services and Activities

with one of gallon water. Toy disinfecting does not require this strong an application, with 1 tablespoon per one gallon of water...

Louisville, Kentucky and the Expansion of the United Parcel Service

gained considerably from having UPS locate its hub operations in that city. For one thing, UPS contributes generously to a variety...

United Parcel Service Strike of 1997

still be successful when the issues are real and when they stick together. On August 4, 1997, 185,000 United Parcel Service (U...

Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Case Analysis of Intersect Investment Services and Strategic Planning

company. To grow and to sustain the new growth, the company needs to add new customers, retain the existing customers and at the ...