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Essays 211 - 240

Service Marketing and the Roles Played by Expectations, Performance, and Price

good is bought that is disappointing there is only money wasted where there are services the price will be judge with reference to...

Strategic Decision Making at IBM Global Services

return due to the standard of the service. Weaknesses Attracting specialist staff in an industry that may have some staff ...

The Concepts and Benefits of the Balanced Scorecard

an ability to adapt and change both the processes and general business practices in order to adapt to a changing environment. Th...

Planning and Implementing a Performance Improvement Strategy

one transfer. These are basic specific measures that are likely to help increase the level of customer satisfaction. These are all...

Creating Value through Financial Engineering

The writer looks at the way financial engineering may be used with a firm that has had poor performance in order to increase the f...

Answers to Question on Army Healthcare

process or service: The service vision of health care consists of four basic elements, which are "a targeted market, a well-define...

Balancing Loops and reinforcing Loops in the Service Industries

1 Figure 1 Balancing feedback loop In this loop it is possible to see how if there is an improvement in the quality of the servi...

Progressively Aging Population

the standards of care and service reimbursement. With the growing elderly population and the changes in our familial lifestyles we...

A Case Study Concerning the Move to Electronic Patient Records

The aim is to change the NHS culture to an information culture that will maximise recourses through an appropriate infrastructure....

Amazon.com

This 7 page paper looks at the performance of Amazon, the online retailer, giving some background to the firm and then performing ...

Nutrition for Athletes

by telling them that everyones confused about what to eat, and then giving them solid guidelines. For instance, she says its impor...

'Helping Profession' of Psychotherapy

In five pages this report discusses how psychotherapy assists society in terms of life quality enhancement, medical service usage ...

President Bill Clinton and Limiting Spending on National Health Care

In five pages this paper questions the practicality of limiting national health care spending in order to provide Social Security ...

Congressional Aide Perspective on Health Care Reform

In six pages this report discusses why the 1994 national health care reform package did not receive congressional approval as seen...

'Win Win' Employee Empowerment Situation Creation

In five pages this report considers the issue of employee empowerment and examines how organizations can use this to their advanta...

National Health System Disease Management Proposal

In twelve pages a proposed study concentrating on programs for disease management is presented along with National Health System s...

Politics and Healthcare Reform

In eight pages this paper discusses healthcare reform politics in an examination that includes reasons for the 1994 national healt...

Qualitative Study 'Occupational Stress and Job Satisfaction in Mental Health Nursing: Focussed (sic) Interventions via Evidence-based Assessment' Reviewed

has been with us for several years, and it is widely publicized. The result is that the nursing shortage not only affects the qua...

Possibility of Universal Health Care in the US

"no taxation." Joe Blankeneau reports "the United States is the only modern, industrialized country without some form of un...

Contemporary Organization and Human Resource Management

development. While many employees join a company with some very good skills (which is why they were hired for a particular job), m...

Medicare Managed Care and Impact of Macroeconomics

providers fees be "normal and customary," and those care providers who have attempted to set lower fees for those without any safe...

Great Britain's NHS

time, war-torn Britain was used to rationing and poverty, and most of the population welcomed the idea of a national health servic...

Traditional and Modern Medicine

was sometimes stronger, sometimes weaker depending on the individual. Over the counter medicines do not offer this flexibility. ...

Function of Performance Related Pay

This research paper discusses the various functions of performance related pay (PRP) as it relates to employee performance. The wr...

System of National Health Care and the U.S.

51% ("Health Insurance," 1997, p.PG) of the 31 million Americans who have no insurance, maintaining that they do not carry it simp...

Background to Google

to firms with advertisers paying by results based on their selected key words. The firms pay a fee linked to the number of clicks ...

Managing Employee Performance

processes, data need to be gathered to measure the performance that is being achieved which will then be measured against some typ...

Implementing Performance Management

process needs to be identified which incorporates individual as well as group and organisational performance management. 2. Perf...

Five Themes for Increasing Performance

Management was first studied during the early years of the industrial revolution. Theories and practices have changed dramatically...

The Impact of Employee Performance Assessments on Employee Commitment

The writer presents a project to assess the way in which performance assessments or appraisals may impact on the level of commitme...