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Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Global Communication and Marketing; Disney

portfolio of brands to differentiate its content, services and consumer products", this indicates the strategy of integration. ...

Evaluation of Intel Using Baldrige Criteria

individual companies. They are stewards of American capitalism itself" (Drickhamer, 2003; p. 14). The National Institute of Stand...

Sartre: We Are Condemned To Be Free

a stream continue forth long past ones gaze. People use responsibility for myriad reasons: to further their good character; to es...

Aristotle, Mill and Anakin Skywalker

the same way it does to other phenomena is related to the freedom of the will, a controversy that is still unsettled (Mill, 2003)....

Relationships: The Rape of Nanking by Iris Chang

set for hatred and anger from the Japanese, who were bitter towards any race not their own. They believed that action against Chin...

Japan’s Shogun Tokugawa Yoshinobu and China’s Empress Dowager Tzu Hsi

shared this view. Tensions heightened after the Shoguns death in 1858 and the emergence of Ii Naosuke as tairo or temporary leade...

"Brinkley: "The Great Deluge"

"democracy pragmatism" in public policy suggests that it is a way to measure the success of public policy with regard to the democ...

Meteorology

(vertical levels, horizontal grid spacing, and temporal), computational domain (what values go in the equations), and coordinate s...

Managing Stress

by effective management techniques, specifically Total Quality Management (TQM) and its dependence on striving for excellence and ...

Oedipus Rex: Behavioral Perspective And Interactionist Theory

"childhood and neurotic mental processes" (Appel, 1995, p. 625), Freud was able to create a link between family relationships and ...

Apollo and Oedipus

he is blind than when he sees. "Light, to the ancient Greeks, was beauty, intellect, virtue, indeed represented life itself" (Gree...

The Plight of African Americans in the United States

people..." (p.88). It is an idea that makes sense. There are differences of opinion between people and a hatred festers. Similar t...

Herodotus and Plato on Gyges of Lydia

about him, without the veil of nicety associated with polite conversation. Platos Gyges discovered the ring during a supern...

Comparative Analysis of Dwight Eisenhower's Other Armies and the 3rd Army Campaigns of General George S. Patton

of time before his plan backfired. Indeed, American troops suffered significant losses, but the final outcome proved to ultimatel...

The Tempest by William Shakespeare and Prospero

In seven pages this paper analyzes the character of Prospero featured in William Shakespeare's final play and how this protagonist...

Responsibility and Fate According to Greek Perceptions

homes and taking wine, run into the mountains. Two men, the aged prophet Teiresias and King Cadmus, the older monarch who abdicate...

Corporate America Communications and Cultural Diversity

but they have not achieved the goals of providing an atmosphere that truly fosters communication. There has been a great deal of ...

Free Trade's Significance

as the country of origin. There are also items that due to climactic conditions are favored. Fruits, meats, and other things that ...

Were Adam and Eve Influenced By the Snake or Free Will?

God warned Adam and Eve not to eat from the Tree of Conscience, but they did not heed his admonition. Convinced by the serpent th...

'A Rose for Emily' by William Faulkner and the Character of Homer Barron

townspeople had actually seen her she still remained hidden until the appearance of a new character, Homer Barron. Homer is the an...

We'll Always Have Paris

The writer analyzes the 1942 classic film Casablanca, and argues that Rick Blaine, played by Humphrey Bogart, is the archetypal re...

Critical Analysis of Maggie A Girl of the Streets by Stephen Crane

(Grimstead 174). Maggie appears to simply lack the environment in which she might have blossomed into the ideal of American womanh...

Addressing Congress About Continuing UN/US Sanctions Against Iraq

In five pages this paper represents a persuasive address to Congress that supports continued sanctions against Iraq by the United ...

School Quotas, the Hopwood Case, and the Response of Texas Colleges and Universities

test to pick students. However, studies have found that using an across-the-board type of admissions program could cut the minori...

Bribery and Ethical Issues

This paper consists of twelve pages and examines ethical considerations pertaining to bribery along with the various consequences ...

Sophocles' Antigone, Plato's Protagoras and Socrates' Principles

In five pages this paper discusses how Socrates' principles are presented in Plato's Protagoras and then provides a comparison wit...

The San Diego Border Patrol

The writer examines the Border Patrol in San Diego, the way they view themselves and the way citizens view them. The writer argues...

Recession of 1990 and 1991 and Its Impact Upon Monetary Policy

In five pages this paper considers the recession and the impact it had both on the market economy and on monetary policy with the ...

Canada and Special Interest Groups

In eleven pages this paper discusses Canadian interest groups including the Communist Party of Canada, the National Anti Poverty O...