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Essays 121 - 150
Although quality approaches to management have been around since the mid-20th century, its been since the 1980s that TQM has foun...
developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...
Current Business Focus As stated, Bank of America and Charter One Bank pursue very...
company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...
customer is satisfied and sees value in the product or service that the organization offers. The "product" arm of the marketing m...
changes. Gomes, et al. (2003) investigate a company in the textile industry, one that supplies knitted clothing to its cust...
success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...
by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...
through change. While the firm has also been through ups and downs, it has fared well. In evaluating this case in respect to the...
to positive attitude that applicants already possessed. "We draft great attitudes. If you dont have a good attitude, we dont want...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
of those hospitals in a managed care contract consider joint billing to be important. Only nine percent place importance on group...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...
In five pages the airline named after Australian founder Reginald Myles Ansett is discussed within the context of its steadfast co...
In five pages five California carriers are compared mainly in terms of customer satisfaction with claims being one of the many are...
In six pages this paper examines strategic organizational considerations with regards to budgets in order to produce customer sati...
In seven pages this marketing plan considers hardware customer target market segmentation, demographics, marketing strategies, goa...
In five pages http://www.eddiebauer.com and http://www.sundancecatalog.com are compared in terms of eCommerce Internet shopping wi...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
is one that seeks not only to provide for customer needs, but to exceed those expectations so the customer wishes to repeat the pu...
online-mediated travel (Ryanair Holdings PLC, 2009). Threats * Slowdown in the economies of the UK, Europe and the world; * Increa...
purchase from the firm in the last twelve months, alternatively the definition may be the last six months1. The way that t...
service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...
the amount of sales that need to made to reach specific goals. The investors can calculate the total revenue and profit that will...
result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...
satisfaction in online banking services than younger respondents with lower education levels. * The dependent variable for this ...